Maintenance planned on 23/05/2017 – impacted services: Internet, telephony: Closed
Dear customers, Edpnet has planned works in our domain to maintain the quality of the services we provide. This maintenance may affect your connection. You will experience a short disconnect during the given time. Please, find all details below: Start: 2017-05-23 02:00 End: 2017-05-23 03:00 Duration: 15 minutes Impacted services: Internet, Telephony Affected Areas: Brussels, Antwerp, […]
Outage: Internet services Brussels region (solved)
Dear customers, We are currently experiencing an outage with voice and internet region Brussels. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start: 2017-05-09 20:03* End: 2017-05-09 21:40* Duration: 1h 37 Impacted services: voice and internet region Brussels Affected Areas: Service area Brussels: 02 […]
Outage: Internet services (solved)
Dear customers, We are currently experiencing an outage with Internet services. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2017-04-25 11:30* End: 2017-04-25 12:10* Duration: 40 minutes Impacted services: All data services (Internet, telephony) Affected Areas: Brussels, Antwerpen, […]
Maintenance planned on 27/04 in Belgium and Netherlands – impacted services: all data services
Dear customers, Please be informed that we’ll be planning a maintenance on our remote server on Thursday 27/04/2017. All customer sessions will be disconnected during the maintenance. Please find all details below: Start: 2017-04-27 02:00* End: 2017-04-27 05:00* Duration: Up to 30 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: All […]
Maintenance planned on 08/05 in West and East Flanders – impacted services: all data services
Dear customers, To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services. Please find all details below: Start: 2017-05-08 00:00* End: 2017-05-08 02:00* Duration: Up to 30 minutes Impacted services: All data services (internet, telephony, …) […]
Maintenance planned on 13/04/2017 – impacted services: all DSL services
Dear customers, Edpnet has planned a maintenance on one of our core routers. This maintenance affects all DSL connectivity. You may notice some short interruptions in your connection during the maintenance window. Please find all details below: Start: 2016-04-13 03:00* End: 2016-04-13 05:00* Duration: Up to 5 minutes Impacted services: All data services (internet, telephony, […]
Maintenance in Gent rescheduled for 27/02/2017 – impacted services: all data services (internet, telephony, …)
Dear customers, Proximus will be carrying out short works on its network. This intervention may have an impact on your services. Please find all details below: Start: 2017-02-27 00:00* End: 2017-02-27 02:00* Duration: 30 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Gent: 091 We apologize for any inconvenience. Best regards The […]
Maintenance planned on 13.02.17 in Gent (CANCELLED)
Dear customers, To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services. Please find all details below: Start: 2017-02-13 00:00* End: 2017-02-13 02:00* Duration: 30 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: […]
Issue: Slow internet access (solved)
Dear customers, We experienced a DDOS attack. The attack is currently under investigation by our NOC team, and should be solved. Please find all details below: Start: 2017-01-26 17:10* End: 2017-01-26 17:45* Duration: 35 min Impacted services: Slow internet access Affected Areas: All We apologize for the inconveniences. Best regards The edpnet team *All times […]
Outage: All telephony services (solved)
Dear customers, We are currently experiencing an outage with telephony. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-11-18 13:32* End: 2016-11-18 20:00* Duration: 6:28 Impacted services: All telephony services Affected Areas: All areas Update 18/11 20:00: Full […]