Maintenance planned on 18/02/2020 – impacted services: all internet services : CLOSED

Dear customers,

Edpnet has planned a maintenance in order to increase the network capacity.

This maintenance will cause a short interruption (up to 30 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router.

Please find all details below:

Start*: 2020-02-18 05:00
End*: 2020-02-18 06:00
Duration: expected impact: up to 30 minutes of service interruption
Impacted services: All internet services
Affected Areas**: 71GIL: Walloon Brabant, Hainaut
41GRE: Li├Ęge, Namur, province of Luxembourg

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 14/2/2020 – impacted services: Telephony : CLOSED

Dear customers,

Edpnet has planned a maintenance with the express purpose of merging two of our separate voice switches. In the night of 13 to 14 February, we will be taking down SIP2 (212.71.16.194 & 212.71.3.226) and SIP3 (212.71.3.242) and merging them. The resulting server SIP2 will remain accessible on ALL IP-addresses previously linked to the old servers.

This maintenance may affect your services: Calls that were active on these two servers will be dropped when they are shut down and all new in- and outbound traffic will be temporarily directed to SIP1. No capacity issues are expected. Be sure to use our SIP gateway sip.edpnet.be to be able to continue calling during the downtime.

Please find all details below:

Start*: 2020-02-14 00:00
End*: 2020-02-14 01:00
Duration: 1 hour
Impacted services: Some telephony
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 07/02/2020 – impacted services: Telephony : CLOSED

Dear customers,

Edpnet has planned a maintenance in order to upgrade our telephony servers. Due to our redundant platform, all services will keep working, but you may experience interrupted calls.

Please find all details below:

Start*: 2020-02-07 00:00
End*: 2020-02-07 00:30
Duration: 30 minutes
Impacted services: All telephony (minimal impact expected)
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 22/01/2020 – impacted services: all internet services – region: Brussels : CLOSED

Dear customers,

Edpnet has planned a maintenance in order to adjust the load balancing on our router in Brussels.

This maintenance will cause a short interruption (up to 15 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router.

Please find all details below:

Start*: 2020-01-22 05:00
End*: 2020-01-22 06:00
Duration: potential impact: up to 15 minutes
Impacted services: All internet services
Affected Areas**: 02STR: Brussels

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 08/10/2019 – impacted services: all internet services – region: Antwerp, Limburg, Flemish Brabant : CLOSED

Dear customers,

Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.

This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router,

Please find all details below:

Start*: 2019-10-08 04:00
End*: 2019-10-08 06:00
Duration: potential impact: up to 30 minutes
Impacted services: All internet services
Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 07/10/2019 – impacted services: all internet services : CLOSED

Dear customers,

Proximus has planned a maintenance in order to apply an update on their switches.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-10-07 01:00
End*: 2019-10-07 06:00
Duration: potential impact: 15 minutes
Impacted services: all internet services
Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant
71GIL: Walloon Brabant, Hainaut

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 20/09/2019 – impacted services: all internet services – region: Brussels : CLOSED

Dear customers,

Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.

This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router,

Please find all details below:

Start*: 2019-09-20 05:00
End*: 2019-09-20 06:00
Duration: potential impact: up to 30 minutes
Impacted services: All internet services
Affected Areas**: 02STR: Brussels region

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 26/09/2019 – impacted services: all internet services – region: Walloon Brabant, Hainaut : CLOSED

Dear customers,

Proximus has planned a maintenance in order to apply an update on their switches.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-09-26 03:00
End*: 2019-09-26 06:00
Duration: potential impact: 1 hour
Impacted services: All internet services
Affected Areas**: 71GIL: Walloon Brabant, Hainaut

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 17/09/2019 – impacted services: Telephony : CLOSED

Dear customers,

Edpnet has planned a short maintenance in order to apply an update on our voice switches.

This maintenance may cause issues on incoming and outgoing calls.

Please find all details below:

Start*: 2019-09-17 00:05
End*: 2019-09-17 00:20
Duration: 15 minutes
Impacted services: Telephony
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 23/09/2019 – impacted services: all internet services – region: Bruxelles & Uccle : CLOSED

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-09-23 01:00
End*: 2019-09-23 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Brussels regions: Bruxelles (1000) and Uccle (1180)

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site