Outage: Telephony (closed)

Dear customers,

Early this morning we experienced a general outage with telephony due to our maintenance.  Our Network Operations team has investigated and resolved this outage.

Please find all details below:

Start: 2019-07-11 06:00*
End: 2019-07-11 07:42*
Duration: 1h42m
Impacted services: All telephony
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 11/07/2019 – impacted services: all internet services : Closed

Dear customers,

Edpnet has planned a maintenance in order to implement a new networking hardware, which is aimed to improve the quality of our internet services.
This maintenance may cause a short interruption (5-10 minutes) of your connection.

Please find all details below:

Start: 2019-07-11 05:00*
End: 2019-07-11 06:00*
Duration: potential impact: 5-10 minutes
Impacted services: all internet services
Affected Areas: all areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 15/07/2019 – impacted services: all internet services : Closed

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-07-15 01:00*
End: 2019-07-15 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Antwerp regions: Antwerpen, Boom, Niel, Rumst, Aartselaar, Willebroek, Schelle, Edegem, Mortsel;
Sint-Niklaas and regions Sint-Gillis-Waas & Temse;
Ath;
La Louvière, Seneffe & Manage;
Liège & region Seraing

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 08/07/2019 – impacted services: all internet services – region: Ghent : Closed

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-07-08 01:00*
End: 2019-07-08 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Ghent regions: Gent, Nevele, Deinze, Lovendegem

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 08/07/2019 – impacted services: all internet services – region: Liege : Closed

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-07-08 01:00*
End: 2019-07-08 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Liege

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 08/07/2019 – impacted services: all internet services : Closed

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-07-08 01:00*
End: 2019-07-08 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Antwerp
Brussels regions: Dilbeek, Asse, Sint-Jans-Molenbeek, Sint-Agatha-Berchem, Ganshoren, Bruxelles, Ixelles, Evere, Schaerbeek, Woluwe-Saint-Lambert, Watermael-Boitsfort
Beersel
Tournai & Leuze-en-Hainaut

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 01/07/2019 – impacted services: all internet services – region: Antwerp, Steenokkerzeel, Brussels : Closed

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-07-01 01:00*
End: 2019-07-01 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Antwerp
Steenokkerzeel
Brussels regions: Bruxelles, Ixelles, Sint-Gillis, Molenbeek-Saint-Jean, Schaerbeek, Evere, Saint-Josse-ten-Noode

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 17/05/2019 – impacted services: all telephony : Closed

Dear customers,

Edpnet has planned a maintenance in order to upgrade our telephony switches. Each will be individually restarted to minimize impact.

This maintenance may affect your services.

Please find all details below:

Start: 2019-05-17 00:00*
End: 2019-05-17 01:00*
Duration: 30 minutes
Impacted services: All telephony (Minimal impact expected)
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 13/05/2019 – impacted services: all internet services – region: Les Bons Villers : Closed

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-05-13 01:00*
End: 2019-05-13 06:00*
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas: Les Bons Villers

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 17/04/2019 – impacted services: all internet services – region: Brugge : Closed

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2019-04-17 01:00*
End: 2019-04-17 06:00*
Duration: up to 2h30min
Impacted services: all internet services
Affected Areas: Brugge

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time