Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-11-07 01:00* |
| End: |
2018-11-07 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Western districts of Brussels: Zellik, Ganshoren, Groot-Bijgaarden, Berchem-Sainte-Agathe, Dilbeek, Koekelberg, Molenbeek-Saint-Jean: 02 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We had experienced an outage with our telephony services. Our Network Operations team has solved the outage.
Please find all details below:
| Start: |
2018-10-22 11:48* |
| End: |
2018-10-22 12:20* |
| Duration: |
32minutes |
| Impacted services: |
Telephony |
| Affected Areas: |
all |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-29 01:00* |
| End: |
2018-10-29 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Antwerpen; Hoboken, Wilrijk, Edegem: 03 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-29 01:00* |
| End: |
2018-10-29 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Bressoux, Angleur, Grivegnée, Luik; Seraing: 04 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet has planned a maintenance in order to improve telephony services.
We are not expecting to have an impact, however, this maintenance may affect your services.
Please find all details below:
| Start: |
2018-10-19 23:00* |
| End: |
2018-10-20 00:00* |
| Duration: |
1hour |
| Impacted services: |
Telephony |
| Affected Areas: |
All |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-24 01:00* |
| End: |
2018-10-24 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Hasselt, Diepenbeek, Zonhoven, Kuringen, Zolder, Kermt: 011 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-17 01:00* |
| End: |
2018-10-17 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Brussels, Molenbeek-Saint-Jean, Jette, Ganshoren, Koekelberg: 02 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-08 01:00* |
| End: |
2018-10-08 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
La Louvière, Manage, Morlanwelz: 064 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-03 01:00* |
| End: |
2018-10-03 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Wavre: 010 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, modem, etc.).
Please find all details below:
| Start: |
2018-10-01 01:00* |
| End: |
2018-10-01 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Genk: 089 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
