Maintenance planned on 02/09/2019 – impacted services: all internet services – region: Virton, Rouvroy, Meix-devant-Virton

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-09-02 01:00
End*: 2019-09-02 06:00
Duration: 2h30min
Impacted services: All internet services
Affected Areas**: Virton, Rouvroy, Meix-devant-Virton

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support si


Maintenance planned on 05/08/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-08-05 01:00*
End: 2019-08-05 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Brugge
Kelmis/La Calamine, Raeren & Lontzen
Genk
Leuven and regions Herent, Kampenhout, Haacht, Boortmeerbeek, Rotselaar

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 29/07/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-07-29 01:00*
End: 2019-07-29 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Brussels regions: Molenbeek-Saint-Jean, Anderlecht, Koekelberg, Auderghem, Bruxelles
Wavre & Chaumont-Gistoux
Waterloo and regions Sint-Genesius-Rode, Eigenbrakel, Lasne, Terhulpen
Kortrijk and regions Wevelgem, Menin
Roeselare and regions Hooglede, Staden
Verviers and regions Dison, Herve, Thimister-Clermont
Charleroi and regions Les Bons Villers, Fleurus, Gerpinnes, Florennes, Châtelet
Mons

 

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 23/07/2019 – impacted services: all internet services

Dear customers,

Edpnet has planned a maintenance on our core routers in order to improve the performance and the quality of our services.

This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router.

Please find all details below:

Start: 2019-07-23 02:00*
End: 2019-07-23 05:00*
Duration: expected impact: up to 30 minutes
Impacted services: all internet services
Affected Areas: all areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 22/07/2019 – impacted services: all internet services – region: Brussels, Antwerp, Hasselt

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-07-22 01:00*
End: 2019-07-22 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Brussels regions: Anderlecht, Molenbeek-Saint-Jean, Saint-Gilles, Etterbeek, Auderghem, Ixelles, Uccle, Bruxelles, Jette, Ganshoren, Koekelberg, Berchem-Sainte-Agathe
Drogenbos & Sint-Pieters-Leeuw
Antwerp regions: Antwerpen, Kapellen, Brasschaat, Stabroek, Schoten, Sint-Niklaas
Hasselt and regions Diepenbeek, Zonhoven, Heusden-Zolder, Beringen

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Outage: Telephony (closed)

Dear customers,

Early this morning we experienced a general outage with telephony due to our maintenance.  Our Network Operations team has investigated and resolved this outage.

Please find all details below:

Start: 2019-07-11 06:00*
End: 2019-07-11 07:42*
Duration: 1h42m
Impacted services: All telephony
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 11/07/2019 – impacted services: all internet services : Closed

Dear customers,

Edpnet has planned a maintenance in order to implement a new networking hardware, which is aimed to improve the quality of our internet services.
This maintenance may cause a short interruption (5-10 minutes) of your connection.

Please find all details below:

Start: 2019-07-11 05:00*
End: 2019-07-11 06:00*
Duration: potential impact: 5-10 minutes
Impacted services: all internet services
Affected Areas: all areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 15/07/2019 – impacted services: all internet services : Closed

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-07-15 01:00*
End: 2019-07-15 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Antwerp regions: Antwerpen, Boom, Niel, Rumst, Aartselaar, Willebroek, Schelle, Edegem, Mortsel;
Sint-Niklaas and regions Sint-Gillis-Waas & Temse;
Ath;
La Louvière, Seneffe & Manage;
Liège & region Seraing

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 08/07/2019 – impacted services: all internet services – region: Ghent : Closed

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-07-08 01:00*
End: 2019-07-08 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Ghent regions: Gent, Nevele, Deinze, Lovendegem

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 08/07/2019 – impacted services: all internet services – region: Liege : Closed

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start: 2019-07-08 01:00*
End: 2019-07-08 06:00*
Duration: potential impact: 10 minutes
Impacted services: all internet services
Affected Areas: Liege

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time