Maintenance planned on 24-12-2025 – impacted services: all services in the Netherlands

Dear customers,

Edpnet has planned maintenance on our core infrastructure that may impact internet and telephony services in the Netherlands.

Please find all details below:

Start*: 24-12-2025 00:00
End*: 24-12-2025 07:00
Duration: Up to 30 minutes
Impacted services: All services
Affected Areas**: Netherlands

 

Should the maintenance work not be fully completed within the announced time frame, a follow-up maintenance window has been scheduled for December 30. We will update this post as soon as we know whether the second maintenance is necessary.

Start*: 30-12-2025 00:00
End*: 30-12-2025 07:00
Duration: Up to 30 minutes
Impacted services: All services
Affected Areas**: Netherlands

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 24-11-2025 – Multiple provinces – All internet services impacted

Dear customers,

Our supplier has scheduled a maintenance that may result in service interruptions for customers located in the provinces of West and East Flanders.

A limited number of connections in neighboring provinces (Antwerp, Hainaut and Flemish Brabant) near the borders with West and East Flanders may also be affected.

Please find all details below:

Start*: 24-11-2025 01:00
End*: 24-11-2025 03:00
Duration: Up to 1 hour 15 minutes
Impacted services: All internet services
Affected Areas**: West and East Flanders
Limited impact in Antwerp, Hainaut and Flemish Brabant

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 17-06-2025 – impacted services: Fixed voice services

Dear customers,

Our supplier has scheduled maintenance on our voice switches that may affect edpnet telephony and business telephony services.

During this maintenance our two switches will undergo reboots, with each switch unable to process inbound or outbound calls while being restarted.

Please find all details below:

Start*: 17-06-2025 00:00
End*: 17-06-2025 00:10
Duration: 10 minutes
Impacted services: Fixed voice services
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 02-04-2025 – impacted services: Fixed voice services

Dear customers,

Our supplier has scheduled maintenance on our voice switches that may affect edpnet telephony and business telephony services.

During this maintenance our two switches will undergo sequential reboots, with each switch unable to process inbound or outbound calls while being rebooted.

Please find all details below:

Start*: 02-04-2025 00:00
End*: 02-04-2025 00:10
Duration: 10 minutes
Impacted services: Fixed voice services
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 14-04-2025 – Multiple provinces – impacted services: All internet services

Dear customers,

Our supplier has scheduled a maintenance that may result in service interruptions for customers located in the provinces of Brussels, West Flanders, and East Flanders.

The maintenance may also affect a limited number of connections in the provinces of Flemish Brabant and Hainaut. Connections in these regions that will be impacted during the similar maintenance on April 7 should not be affected on April 14.

Please find all details below:

Start*: 14-04-2025 00:00
End*: 14-04-2025 06:00
Duration: Up to 20 minutes
Impacted services: All internet services
Affected Areas**: Brussels, West Flanders, East Flanders
Limited impact in Flemish Brabant and Hainaut

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 07-04-2025 – Multiple provinces – impacted services: All internet services

Dear customers,

Our supplier has scheduled a maintenance that may result in service interruptions for customers located in the provinces of Antwerp, Limburg, Hainaut, Flemish Brabant, and Walloon Brabant.

The maintenance may also affected a limited number of connections in the provinces of East Flanders and Namur.

Please find all details below:

Start*: 07-04-2025 00:00
End*: 07-04-2025 06:00
Duration: Up to 20 minutes
Impacted services: All internet services
Affected Areas**: Antwerp, Limburg, Hainaut, Flemish Brabant, Walloon Brabant
Limited impact in East Flanders and Namur

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 17-03-2025 – Multiple provinces – impacted services: All internet services

Dear customers,

Our supplier has scheduled a maintenance that may affect customer connections in the provinces of Liège, Luxembourg, and Namur.

The maintenance may also impact a small number of connections in the following municipalities:

  • 1320 – Beauvechain
  • 1350 – Jauche
  • 1357 – Hélécine
  • 1360 – Perwez
  • 1367 – Ramillies
  • 1450 – Chastre
  • 1702 – Dilbeek
  • 3120 – Tremelo
  • 3200 – Aarschot
  • 3582 – Beringen
  • 3600 – Genk
  • 3630 – Maasmechelen
  • 3798 – Voeren
  • 3850 – Nieuwerkerken
  • 3960 – Bree
  • 3990 – Peer
  • 7110 – Strépy-Bracquegnies
  • 7134 – Ressaix
  • 7532 – Beclers
  • 7543 – Mourcourt
  • 8000 – Brugge
  • 8540 – Deerlijk
  • 8550 – Zwevegem
  • 8730 – Beernem
  • 8800 – Roeselare
  • 9000 – Gent
  • 9080 – Lochristi
  • 9100 – Sint-Niklaas
  • 9750 – Zingem
  • 9890 – Gavere
  • 9900 – Eeklo

Please find all details below:

Start*: 17-03-2025 00:00
End*: 17-03-2025 06:00
Duration: 20 minutes
Impacted services: All internet services
Affected Areas**: Liège, Luxembourg, Namur, and selected municipalities

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 11-02-2025 – Antwerp, Limburg, Flemish Brabant – impacted services: All internet services

Dear customers,

Edpnet has scheduled maintenance on our interconnectivity link with Proximus for the provinces of Antwerp, Limburg, and Flemish Brabant.

This maintenance will result in a downtime of up to one hour for all active internet connections in these areas.

Please find all details below:

Start*: 11-02-2025 03:00
End*: 11-02-2025 06:00
Duration: Up to one hour
Impacted services: All internet services
Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 04-09-2024 – Liège, Namur, Luxembourg – impacted services: All internet services

Dear customers,

Edpnet has scheduled a maintenance on our interconnectivity link with Proximus for the provinces of Liège, Namur, and Luxembourg. This action will result in a downtime of one hour for all active internet connections in this area.

Please find all details below:

Start*: 04-09-2024 02:00
End*: 04-09-2024 06:00
Duration: 1 hour
Impacted services: All internet services
Affected Areas**: 41GRE: Liège, Namur, province of Luxembourg


Update 04/09/2024 09:39
: The maintenance has been successfully completed. Active sessions were impacted between 02:15 and 02:50. All affected connections have been stable since the works were carried out.

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 12-03-2024 – region: Walloon Brabant, Hainaut, Liège, Namur, province of Luxembourg – impacted services: All internet services

Dear customers,

Edpnet has planned a maintenance in order to upgrade hardware and one of interconnectivity links with our supplier.

This maintenance will require a complete reconnect of all active internet connections in Walloon Brabant and Hainaut, as well as in the provinces of Liège, Namur and Luxembourg.

Please find all details below:

Start*: 12-03-2024 04:00
End*: 12-03-2024 06:00
Duration: Up to 30 minutes
Impacted services: All internet services
Affected Areas**: 41GRE: Liège, Namur, province of Luxembourg
71GIL: Walloon Brabant, Hainaut

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site