Outage: all data services (internet, telephony, …)
Dear customers,
We have experienced an outage with DSL services impacted by the maintenance of last night. For most customers, the problem was solved when they restarted their modems. The outage has been fixed by our NOC team.
Please find all details below:
| Start: | 2016-06-07 2:09 AM* |
|---|---|
| End: | 2016-06-07 9:47 AM* |
| Duration: | 7,5 hours |
| Impacted services: | All data services |
| Affected Areas: | All DSL customers in Belgium |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Philippe
June 7, 2016 - 9:22 am
Hello,
Here at Brussels, we have been impacted.
A restart of our modem has resolved our problem.
Now, all work fine.
Thanks
Ben Langers
June 7, 2016 - 9:26 am
restarting modems worked everywhere so far…
van meerbeeck
June 7, 2016 - 10:58 am
Here in Waver and our others localisations of our group,nothing works!!!
Niemi Travel SPRL
June 7, 2016 - 6:14 pm
Restarted our modem here in Liege so many times… And still no connection now at 6:10pm. From 9am. What about tomorrow and the next days?! We weren’t able to serve our customers properly all day long! (Ergatel is my provider)