Outage: Partial unavailability of mail and telephony services – Solved
Dear customers, Due to a card failure in one of our datacenters some customers may experience issues with the mail and telephony services hosted at our Sint-Niklaas datacenter. Our network engineer is already en route to the location to swap the faulty card. Further updates will be released as soon as possible. Please find all […]
Outage: Connectivity issues – Brussels: Solved
Dear customers, We are currently experiencing an outage with internet connectivity in Brussels region. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start*: 27-01-2023 09:25 End*: 27-01-2023 16:11 Duration: 6h46min Impacted services: All internet services Affected Areas**: 02STR: Brussels Update […]
Maintenance planned on 04/07/2022 – region: Bruxelles (1000) – impacted services: All internet services
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 04-07-2022 00:00 End*: 04-07-2022 07:15 Duration: expected impact: 15 minutes Impacted services: all internet services Affected Areas**: Bruxelles (1000) We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, […]
Maintenance planned on 07/10/2020 – impacted services: All internet services – region: Brussels
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2020-10-07 01:00 End*: 2020-10-07 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Brussels regions: Ixelles, Uccle, Watermael-Boitsfort, Auderghem, Woluwe-Saint-Pierre We apologize for the […]
Maintenance planned on 22/01/2020 – impacted services: all internet services – region: Brussels : CLOSED
Dear customers, Edpnet has planned a maintenance in order to adjust the load balancing on our router in Brussels. This maintenance will cause a short interruption (up to 15 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: 2020-01-22 05:00 End*: 2020-01-22 06:00 […]
Outage: Connectivity issues – region : Brussels : SOLVED
Dear customers, We have experienced an outage with internet connectivity in Brussels region, due to an issue on a fiber. The outage started at 01:15 but was mitigated by the backup path until around 4:00, when the link restored partially. This caused traffic to some areas to be routed over the primary link again, resulting […]
Maintenance planned on 20/09/2019 – impacted services: all internet services – region: Brussels : CLOSED
Dear customers, Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router, Please find all details below: Start*: […]
Maintenance planned on 23/09/2019 – impacted services: all internet services – region: Bruxelles & Uccle : CLOSED
Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-09-23 01:00 End*: 2019-09-23 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Brussels regions: Bruxelles (1000) and Uccle (1180) We apologize for the […]
Maintenance planned on 04/09/2019 – impacted services: all internet services – region: Brussels : CLOSED
Dear customers, Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start*: […]
Outage: Internet connection – region: Bruxelles & Ixelles : SOLVED
Dear customers, We have experienced an outage with internet connectivity in Brussels regions Bruxelles (1000) and Ixelles (1050). Proximus engineers have investigated and resolved the outage on their backbone. If the issue persists, please reboot your modem/router. Please find all details below: Start*: 2019-08-26 12:54 End*: 2019-08-26 14:43 Duration: 1 hour 49 minutes Impacted services: […]