Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-06-12 01:00* |
| End: |
2019-06-12 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Brussels region: Sint-Jans-Molenbeek, Bruxelles, Koekelberg, Anderlecht |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Proximus has planned a maintenance in order to replace backbone hardware to increase their capacity.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-04-24 01:00* |
| End: |
2019-04-24 06:00* |
| Duration: |
up to 2.5 hours |
| Impacted services: |
All DSL services |
| Affected Areas: |
Brussels regions : Anderlecht, Sint-Jans-Molenbeek, Sint-Gillis, Bruxelles
Sint-Pieters-Leeuw & Drogenbos |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2018-12-10 00:00* |
| End: |
2018-12-10 06:00* |
| Duration: |
30 minutes |
| Impacted services: |
Internet connectivity and telephony |
| Affected Areas: |
Brussels districts of Ixelles, Auderghem, Watermaal-Bosvoorde |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet had planned a maintenance in order to migrate our 02STR, Brussels VLAN. The maintenance has been finished successfully.
Please find all details below:
| Start: |
2018-06-20 04:00* |
| End: |
2018-06-20 06:00* |
| Duration: |
2hours |
| Impacted services: |
All |
| Affected Areas: |
02STR : Brussel |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We have experienced an outage with internet connectivity in Brussels region yesterday evening. There were 2 short offline periods: 18:02 – 18:10 and 19:35 – 19:43
Our Network Operations team will investigate the cause of these two short interruptions.
Please find all details below:
| Start – End: |
2017-12-04 18:02* – 2017-12-04 18:10* |
| Start – End: |
2017-12-04 19:35* – 2017-12-04 19:43* |
| Duration: |
8 min and 8min |
| Impacted services: |
Internet Connectivity |
| Affected Areas: |
02 Brussels Region |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet has planned works in our domain to maintain the quality of the services we provide.
This maintenance may affect your connection. You will experience a short disconnect during the given time.
Please, find all details below:
| Start: |
2017-05-23 02:00 |
| End: |
2017-05-23 03:00 |
| Duration: |
15 minutes |
| Impacted services: |
Internet, Telephony |
| Affected Areas: |
Brussels, Antwerp, Limburg, Flemish Brabant, West and East Flanders
02, 03, 011, 012, 013, 014, 015, 016, 089, 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We are currently experiencing an outage with voice and internet region Brussels. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible.
Please find all details below:
| Start: |
2017-05-09 20:03* |
| End: |
2017-05-09 21:40* |
| Duration: |
1h 37 |
| Impacted services: |
voice and internet region Brussels |
| Affected Areas: |
Service area Brussels: 02 |
edit 20:46: Proximus confirms power outage in colocation service area Brussels, both A and B feed down, technicians onsite to resolve the issue.
edit 21:48: Power feeds are restored, services back to normal.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet has planned a maintenance in order to adjust the load balancing of the vlans on the port-channel for 02STR.
This maintenance may affect your services. Customers in affected vlans will experience a reconnect.
Please find all details below:
| Start: |
2016-06-24 06:00* |
| End: |
2016-06-24 06:15* |
| Duration: |
15 min |
| Impacted services: |
All data services (internet, telephony, …) 5 minutes impact whiles sessions reconnect for affected vlans. |
| Affected Areas: |
Telephone zone 02, Brussels region |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We are currently experiencing an outage with all DSL traffic in area Brussels. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible.
Please find all details below:
| Start: |
2016-04-10 20:00* |
| End: |
2016-04-10 21:50* |
| Duration: |
1h 50 |
| Impacted services: |
DSL and Voice |
| Affected Areas: |
Brussels : 02 |
Edit: the problem seems solved, proximus recovered traffic, presumably a faulty card
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We are currently experiencing an outage with BNIX. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible.
Please find all details below:
| Start: |
2016-04-04 16:30 PM* |
| End: |
2016-04-04 19:45 PM* |
| Duration: |
3 hours approx. |
| Impacted services: |
Partial outage, under investigation |
| Affected Areas: |
Entire network |
Edit 1 17:10: BNIX faced a general outage. We forced traffic to reroute around the location.
Edit 2 19:45: BNIX’ general outage was resolved and our link to them restored. Traffic flows resumes as normal.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
