Dear customers,
Edpnet has planned a maintenance in order to adjust the load balancing on our router in Brussels.
This maintenance will cause a short interruption (up to 15 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router.
Please find all details below:
| Start*: |
2020-01-22 05:00 |
| End*: |
2020-01-22 06:00 |
| Duration: |
potential impact: up to 15 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
02STR: Brussels |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Dear customers,
We have experienced an outage with internet connectivity in Brussels region, due to an issue on a fiber. The outage started at 01:15 but was mitigated by the backup path until around 4:00, when the link restored partially. This caused traffic to some areas to be routed over the primary link again, resulting in connection issue for these areas, until it was fully resolved at 7:35.
Please find all details below:
| Start*: |
2020-01-21 01:15 / 04h04 |
| End*: |
2020-01-21 07:35 |
| Duration: |
3 hours 21 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
02STR: Brussels |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Dear customers,
Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.
This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router,
Please find all details below:
| Start*: |
2019-09-20 05:00 |
| End*: |
2019-09-20 06:00 |
| Duration: |
potential impact: up to 30 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
02STR: Brussels region |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
2019-09-23 01:00 |
| End*: |
2019-09-23 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
All internet services |
| Affected Areas**: |
Brussels regions: Bruxelles (1000) and Uccle (1180) |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Dear customers,
Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.
This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router.
Please find all details below:
| Start*: |
2019-09-04 04:00 |
| End*: |
2019-09-04 06:00 |
| Duration: |
potential impact: up to 30 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
02STR: Brussels region |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Dear customers,
We have experienced an outage with internet connectivity in Brussels regions Bruxelles (1000) and Ixelles (1050). Proximus engineers have investigated and resolved the outage on their backbone.
If the issue persists, please reboot your modem/router.
Please find all details below:
| Start*: |
2019-08-26 12:54 |
| End*: |
2019-08-26 14:43 |
| Duration: |
1 hour 49 minutes |
| Impacted services: |
All internet services |
| Affected Areas**: |
Brussels regions : Bruxelles (1000) and Ixelles (1050) |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-06-24 01:00* |
| End: |
2019-06-24 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Bruxelles (1000) & Uccle |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-06-19 01:00* |
| End: |
2019-06-19 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Brussels region: Auderghem, Watermael-Boitsfort, Bruxelles, Ixelles, Woluwe-Saint-Pierre, Uccle |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-06-12 01:00* |
| End: |
2019-06-12 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Brussels region: Sint-Jans-Molenbeek, Bruxelles, Koekelberg, Anderlecht |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Proximus has planned a maintenance in order to replace backbone hardware to increase their capacity.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-04-24 01:00* |
| End: |
2019-04-24 06:00* |
| Duration: |
up to 2.5 hours |
| Impacted services: |
All DSL services |
| Affected Areas: |
Brussels regions : Anderlecht, Sint-Jans-Molenbeek, Sint-Gillis, Bruxelles
Sint-Pieters-Leeuw & Drogenbos |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
