Mobile outage: calls & data affected
Dear customers, We are currently experiencing a session setup issue that may be affecting calls and mobile data. Our voice engineers are investigating to identify and resolve the root cause. We’ll provide updates as they become available. Please find all details below: Incident start and end*: 26-03-2026 07:15 – 13:42 26-03-2026 16:40 – 18:00 Duration: […]
Mobile outage: calls & data affected – Resolved
Dear customers, Proximus is currently experiencing a nationwide outage affecting the mobile network for both calls and data. This incident impacts Citymesh mobile customers, as well as edpnet customers who have already migrated to the new network. We’ll provide further updates as they become available. Please find all details below: Start*: 16-03-2026 13:00 End*: 16-03-2026 […]
Outage: Eurofiber leased lines – Resolved
Dear customers, We are currently experiencing an incident affecting dedicated fiber connections via Eurofiber. Our Network Operations team is investigating this outage. We’ll provide further updates as they become available. Please find all details below: Start*: 21-01-2026 10:08 End*: 21-01-2026 13:33 Duration: 3 hours 25 minutes Impacted services: Eurofiber dedicated fiber Affected Areas**: All areas […]
Outage: Connectivity issues on leased lines in the Netherlands – Resolved
Dear customers, We are currently experiencing an incident affecting some of leased lines in the Netherlands. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start*: 08-12-2025 11:34 End*: 08-12-2025 13:00 Duration: 1 hour 26 minutes Impacted services: Leased lines Affected Areas**: […]
Outage: Connectivity issues in Brussels – Resolved
Dear customers, We have experienced a brief outage on our uplink for the Brussels region, affecting internet and fixed voice services in this area. All affected customer connections have recovered and are fully operational again as of 09:24. Our network engineers are currently investigating to identify the root cause. Please find all details below: Start […]
Outage: Connectivity issues in Liège, Namur, province of Luxembourg – Resolved
Dear customers, We are currently experiencing an outage impacting customers in the provinces of Liège, Namur, and Luxembourg. All affected connections have recovered and are operational again as of 10:10. The incident was caused by power issues at our supplier. We’re working with our supplier to implement a permanent solution and prevent this from happening […]
Roaming issues in Russia
Dear customers, Due to Regulatory requirements starting 6th October 2025, Russian mobile networks apply 24h-service blocking period for mobile data and SMS to all roaming subscribers visiting their networks. The blocking should be automatically applied from the moment of first registration in the network and stay active during 24 hours, then it will be removed. […]
Mobile outage: Calls, SMS & data affected in all areas – Resolved
Dear customers, At the moment, we are experiencing an outage affecting edpnet’s mobile services. Unfortunately, this impacts calling, texting, and mobile data usage. The cause of this outage is a fiber cut at our provider, which lies outside of our direct control. Together with them, we are working hard to resolve the issue. We understand […]
Outage: Connectivity issues in Liège, Namur, province of Luxembourg – Resolved
Dear customers, We experienced an outage impacting customers in the provinces of Liège, Namur, and Luxembourg. All affected connections have recovered and are operational again as of 05:25. The incident was caused by power issues at our supplier. Please find all details below: Start*: 25-09-2025 05:05 End*: 25-09-2025 05:25 Duration: 20 minutes Impacted services: All […]
Outage: Connectivity issues in Liège, Namur, province of Luxembourg – Resolved
Dear customers, We are currently experiencing power issues at our uplink for the provinces of Liège, Namur, and Luxembourg, affecting internet and fixed voice services in this area. Contractors have been sent on site to investigate and resolve the issue. We’ll provide further updates as they become available. Please find all details below: Start*: 21-09-2025 […]