Dear customers,

We have planned maintenance to upgrade our core network equipment.

This may result in brief service interruptions for a small number of customers who will be notified individually.

All other connections in Belgium will experience a loss of redundancy during the maintenance window.

Please find all details below:

Start*: 13-08-2026 00:00
End*: 13-08-2026 06:00
Duration: 2 interruptions of up to 1 minute each
Impacted services: See above
Affected Areas**: The Netherlands

 We apologize for the inconveniences.

* All times are listed in CET, Central European Time

Dear customers, We have planned maintenance to upgrade our core network equipment. This may result in brief service interruptions for Explore, Eurofiber and NGLL connections, as well as for a small number of customers who will be notified individually. All other connections in Belgium will experience a loss of redundancy during the maintenance window. Please […]

Dear customers, We are currently experiencing an incident that may be impacting calls and mobile data. Our voice engineers are investigating the root cause and working towards a resolution. We’ll provide updates as they become available. Please find all details below: Start*: 13-07-2026 10:20 End*: 13-07-2026 12:41 Duration: 2 hours 21 minutes Impacted services: Mobile […]

Dear customers, We experienced an outage impacting customers in the provinces of Walloon Brabant and Hainaut. All affected connections have recovered and are operational again as of 01:30. Please find all details below: Start*: 13-07-2026 01:00 End*: 13-07-2026 01:17 Duration: 17 minutes Impacted services: All internet services Affected Areas**: 71GIL: Walloon Brabant, Hainaut We apologize […]

Dear customers, We have planned maintenance to upgrade our core network equipment. This will affect all customer services in the Netherlands, with an expected downtime of 60 to 75 minutes. We will make every effort to minimize the downtime within this range. Please find all details below: Start*: 05-08-2026 01:00 End*: 05-08-2026 04:00 Duration: Up […]

Dear customers, We are currently experiencing an incident that may be impacting calls and mobile data. Our voice engineers are investigating the root cause and working towards a resolution. We’ll provide updates as they become available. Please find all details below: Start*: 07-07-2026 ~22:00 End*: 08-07-2026 12:41 (limited impact since 00:05) Duration: tbc Impacted services: […]

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