Maintenance planned on 07/06/2016 – impacted services: all DSL services in Belgium
Dear customers, Edpnet has planned a maintenance ont its remote servers. DSL customers will face few interruptions during the maintenance. Please find all details below: Start: 2016-06-07 02:00 AM* End: 2016-06-07 06:00 AM* Duration: Up to 15 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: All DSL customers in Belgium. In case […]
Maintenance planned on 31/05/2016 – impacted services: all DSL services in Netherlands and possibly in Belgium
Dear customers, Edpnet has planned a maintenance on its remote servers. We’ll be keeping the downtime to a minimum, but expect several reconnections during the maintenance. Please find all details below: Start: 2016-05-31 03:00 AM* End: 2016-05-31 06:00 AM* Duration: 15 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Customers connections in Netherlands will be […]
Outage: Walloon Brabant, Hainaut – all services impacted
Dear customers, Edpnet was experiencing a short outage with all DSL services in Walloon Brabant, Hainaut due to a power issue on the network. Please find all details below: Start: 2016-05-17 14:00 PM* End: 2016-05-17 14:30 PM* Duration: 30 minutes Impacted services: All DSL services: Internet, VOIP telephony Affected Areas: Walloon Brabant, Hainaut: 010, 060, 064, 065, 067, 068, […]
Outage: Namur area – all services impacted
Update 02/05/2016 – 10h01: Impacted customers went back online on 29/04 by 12h40. The full restoration of Proximus network has been finished on Saturday noon, all the services are functioning flawlessly since then. Dear customers, We are currently experiencing an outage with all internet services in the Namur area. A fire caused damage to the Proximus infrastructure. Further […]
Outage: Link between 91GEN and 02STR is down [SOLVED]
Dear customers, We are currently experiencing an outage with our link between 91GEN and 02STR. Traffic has been rerouted but this is causing reduced capacity. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-20 08:56 AM* End: 2016-04-20 […]
Maintenance planned on 26/04 – impacted services: All DSL services
Dear customers, Edpnet has planned a maintenance in order to restore redundancy to our core DSL server. This maintenance may affect your services. Please find all details below: Start: 2016-04-26 03:00 AM* End: 2016-04-26 06:00 AM* Duration: Up to 15 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: All areas We […]
Outage: Partial telephony outage
Dear customers, We are currently experiencing a partial outage with telephony. The outage was investigated by our NOC team, who found that one of the servers responsible for telephony crashed. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-19 10:00 AM* End: 2016-04-19 10:20 AM* Duration: 20 minutes […]
Issue: interruptions of DSL-services and IP telephony
Dear customers, We have experienced a small interruptions of DSL-services due to a fault of our autoconfiguration server. Some Fritz!box modems with firmware version 06.30 were impacted. Start: 2016-04-12 23:50 PM* End: 2016-04-13 09:45 AM* Duration: approx. 9 hours Impacted services: DSL services and IP telephony Affected Areas: all areas We apologize for the inconveniences. Best regards […]
Outage: DSL Services down Region Brussels
Dear customers, We are currently experiencing an outage with all DSL traffic in area Brussels. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-10 20:00* End: 2016-04-10 21:50* Duration: 1h 50 Impacted services: DSL and Voice Affected Areas: […]
Outage: BNIX partial outage
Dear customers, We are currently experiencing an outage with BNIX. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-04 16:30 PM* End: 2016-04-04 19:45 PM* Duration: 3 hours approx. Impacted services: Partial outage, under investigation Affected Areas: Entire […]