Maintenance planned on 25/07/2018 – impacted services: Telephony- area : The Netherlands

Dear customers, Edpnet has planned a maintenance in order to improve the service for our customers by migrating to a new platform. This maintenance may affect your services for around 30 minutes during the maintenance window. Please find all details below: Start: 2018-07-25 00:00* End: 2018-07-25 06:00* Duration: 6hours Impacted services: Telephony Affected Areas: all: […]

Maintenance planned on 20/06/2018 – impacted services: Brussels : All: Closed

Dear customers, Edpnet had planned a maintenance in order to migrate our 02STR, Brussels VLAN. The maintenance has been finished successfully. Please find all details below: Start: 2018-06-20 04:00* End: 2018-06-20 06:00* Duration: 2hours Impacted services: All Affected Areas: 02STR : Brussel   We apologize for the inconveniences. Best regards The edpnet team *All times […]

Maintenance planned on 09/06/2018

Dear customers, Edpnet has planned a maintenance on our voice switches to improve our telephony services. We will try to minimize the impact as much as possible. Please find all details below: Start: 09.06.2018 01:00* End: 09.06.2018 03:00* Duration: 2 hours Impacted services: Telephony Affected Areas: All areas   We apologize for the inconveniences. Best […]

Maintenance planned on 07.06.2018 – impacted services: Telephony – (CANCELLED)

Dear customers, Edpnet has planned a maintenance on our voice switches. Internal infrastructural works will be performed. We will try to minimize the impact as much as possible. Please find all details below: Start: 07.06.2018 23:00 End: 08.06.2018 2:00 Duration: 3 hours Impacted services: Telephony Affected Areas: All areas   We apologize for the inconveniences. […]

Pro-active Maintenance planned on 15/05/2018 22:00 – impacted services: Telephony

Dear customers, Edpnet has planned works to both maintain the quality and improve the stability of our telephony service. This maintenance may affect your telephony connection. You may be unable to set up or receive a call during the maintenance. We will try to minimize the downtime as much as possible. Please find all details […]

Maintenance planned on 23/03/2018 – impacted services: Internet Connection: Closed

Dear customers, KPN has planned a maintenance in order to replace the wiring of the ETN Node towards the DSLAMs. The interruption is expected to be 30 minutes. This maintenance may affect your services. Please find all details below: Start: 2018-03-23 04:00* End: 2018-03-23 07:00* Duration: 30 minutes Impacted services: internet, telephony Affected Areas: All […]

Outage: Internet connection: region Antwerp, Limburg, Flemish Brabant: Solved

Dear customers, We have experienced an outage with Internet services due to a power maintenance at the data center at Brussels. Please find all details below: Start: 2018-02-12 07:08* End: 2018-02-12 07:18* Duration: 10minutes Impacted services: Internet Affected Areas: region Antwerp, Limburg, Flemish Brabant: 03CEN 03, 011, 012, 013, 014, 015, 016, 089   We apologize […]

Maintenance planned on 05/10/2017 – no impact expected: Closed

Dear customers, Edpnet has planned a maintenance on one of our voice switches. This maintenance should not affect any services. Please find all details below: Start: 2017-10-05 23:00* End: 2017-10-06 02:00* Duration: Up to 3 hours Impacted services: No impact expected Affected Areas: All areas Update: 2017-10-06 11:00: Everything went fine, we keep monitoring our […]