Maintenance planned on 07/10/2019 – impacted services: all internet services : CLOSED

Dear customers,

Proximus has planned a maintenance in order to apply an update on their switches.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-10-07 01:00
End*: 2019-10-07 06:00
Duration: potential impact: 15 minutes
Impacted services: all internet services
Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant
71GIL: Walloon Brabant, Hainaut

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 14/10/2019 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-10-14 01:00
End*: 2019-10-14 06:00
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas**: Halle and regions Beersel, Pepingen, Sint-Pieters-Leeuw

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 20/09/2019 – impacted services: all internet services – region: Brussels : CLOSED

Dear customers,

Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.

This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router,

Please find all details below:

Start*: 2019-09-20 05:00
End*: 2019-09-20 06:00
Duration: potential impact: up to 30 minutes
Impacted services: All internet services
Affected Areas**: 02STR: Brussels region

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 26/09/2019 – impacted services: all internet services – region: Walloon Brabant, Hainaut : CLOSED

Dear customers,

Proximus has planned a maintenance in order to apply an update on their switches.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-09-26 03:00
End*: 2019-09-26 06:00
Duration: potential impact: 1 hour
Impacted services: All internet services
Affected Areas**: 71GIL: Walloon Brabant, Hainaut

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 17/09/2019 – impacted services: Telephony : CLOSED

Dear customers,

Edpnet has planned a short maintenance in order to apply an update on our voice switches.

This maintenance may cause issues on incoming and outgoing calls.

Please find all details below:

Start*: 2019-09-17 00:05
End*: 2019-09-17 00:20
Duration: 15 minutes
Impacted services: Telephony
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 23/09/2019 – impacted services: all internet services – region: Bruxelles & Uccle : CLOSED

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-09-23 01:00
End*: 2019-09-23 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Brussels regions: Bruxelles (1000) and Uccle (1180)

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 04/09/2019 – impacted services: all internet services – region: Brussels : CLOSED

Dear customers,

Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.

This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router.

Please find all details below:

Start*: 2019-09-04 04:00
End*: 2019-09-04 06:00
Duration: potential impact: up to 30 minutes
Impacted services: All internet services
Affected Areas**: 02STR: Brussels region

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 18/09/2019 – impacted services: all internet services – region: Ghent : CLOSED

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-09-18 01:00
End*: 2019-09-18 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Ghent

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Outage: Internet connection – region: Bruxelles & Ixelles : SOLVED

Dear customers,

We have experienced an outage with internet connectivity in Brussels regions Bruxelles (1000) and Ixelles (1050).  Proximus engineers have investigated and resolved the outage on their backbone.

If the issue persists, please reboot your modem/router.

Please find all details below:

Start*: 2019-08-26 12:54
End*: 2019-08-26 14:43
Duration: 1 hour 49 minutes
Impacted services: All internet services
Affected Areas**: Brussels regions : Bruxelles (1000) and Ixelles (1050)

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 02/09/2019 – impacted services: all internet services – region: Virton, Rouvroy, Meix-devant-Virton : CLOSED

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2019-09-02 01:00
End*: 2019-09-02 06:00
Duration: 2h30min
Impacted services: All internet services
Affected Areas**: Virton, Rouvroy, Meix-devant-Virton

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support si