Issue: edpnet support site unavailable – Resolved

Dear customers,

We are currently experiencing issues with the availability of our help center. We are working on restoring its functionality.

We’ll follow up with further updates as they become available.

Please find all details below:

Start*: 28-02-2025 12:00
End*: 28-02-2025 12:48
Duration: 48 minutes
Impacted services: https://support.edpnet.be/hc/en-us

 

Update 25/02/2025 13:10: Our help center has been back up and running since 12:48. It was affected by an incident at Zendesk. We are continuing to closely monitor the situation.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site