Partial outage: connectivity issues for specific subnet – Resolved

Dear customers,

We have experienced a partial outage in our network. A configuration issue caused hosts within the 213.219.128.0/18 network block to become temporarily unreachable from the public internet. This resulted in connectivity issues for customers with IP addresses assigned from this range. edpnet telephony services remained fully operational throughout this incident.

The issue has been corrected by our network team.

Please find all details below:

Start*: 12-03-2025 12:30
End*: 12-03-2025 12:45
Duration: 15 minutes
Impacted services: All internet services
Affected Areas**: Customers with IP addresses assigned from 213.219.128.0/18

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site