Belgium / Info / Internet / Maintenance / Planned / Scheduled / Telephony /
Dear customers,
Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.
Service impact starts at 01:00 in the morning. Services will be gradually restored. We expect the impact to last between 30 minutes and 2 hours 30 minutes.
This intervention requires no action from you, however, if your service is unexpectedly not restored by 06:00, you can try a restart of your local device (CPE router, BBOX modem, etc.).
Please find all details below:
| Start: |
2018-09-24 01:00* |
| End: |
2018-09-24 06:00* |
| Duration: |
5 hours : potential impact: 02h30 |
| Impacted services: |
internet connectivity and telephony |
| Affected Areas: |
Brussels/Ixelles/Etterbeek: 02 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Edpnet has planned a maintenance in order to upgrade the software on one of our routers, which is required to resolve some outstanding bugs.
This will cause an impact across many of our services.
Please find all details below:
| Start: |
2018-09-14 01:00* |
| End: |
2018-09-14 05:00* |
| Duration: |
5hours |
| Impacted services: |
Up to 1hr of impact to traffic in our Sint Niklaas colocation and bundled DSL orders
Up to 2hrs of impact to telephony, hosting and email services. |
| Affected Areas: |
All |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Edpnet has planned a maintenance in order to migrate some links.
This maintenance may affect your services. Multiple reconnections might occur during the reconfiguration.
Please find all details below:
| Start: |
2018-08-10 03:00* |
| End: |
2018-08-10 05:00* |
| Duration: |
2 hours |
| Impacted services: |
internet connectivity |
| Affected Areas: |
Liege, Namur, province of Luxembourg/Charleroi, Walloon Brabant, Hainaut: 41GRE and 71GIL |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Maintenance / Netherlands / Planned / Scheduled / Telephony /
Dear customers,
Edpnet has planned a maintenance in order to improve the service for our customers by migrating to a new platform.
This maintenance may affect your services for around 30 minutes during the maintenance window.
Please find all details below:
| Start: |
2018-07-25 00:00* |
| End: |
2018-07-25 06:00* |
| Duration: |
6hours |
| Impacted services: |
Telephony |
| Affected Areas: |
all: the Netherlands |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Info / Maintenance / Netherlands / Planned /
Dear customers,
Edpnet has planned a maintenance in order to move links to optimize our redundancy and to allow for future upgrades.
This maintenance may affect your services. The internet sessions will be lost for about 10minutes during the move.
Please find all details below:
| Start: |
2018-07-11 03:00* |
| End: |
2018-07-11 06:00* |
| Duration: |
3hours |
| Impacted services: |
Internet connectivity |
| Affected Areas: |
All Netherland connections |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to ensure the communication solution continues to function flawlessly.
This maintenance may affect your services.
Please find all details below:
| Start: |
2017-08-22 05:00* |
| End: |
2017-08-22 11:00* |
| Duration: |
02:00 |
| Impacted services: |
xDSL connection |
|
|
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time