Outage notification: possible issues with internet and voice services in West and East Flanders : SOLVED
UPD 14h25 : the fiber supplier has confirmed the end of the works. Traffic is running its normal path and no further interruptions are expected. UPD 12h45 : the link has recovered and has been stable since 11:07. We are awaiting an official confirmation from the fiber supplier. Dear customers, We are currently experiencing a […]
Info: Phishing mails “Bevestig/update uw Edpnet webmail”
Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Bevestig/update uw Edpnet webmail” was sent yesterday at around 15h00 and contains a phishing link. Please do not reply to those emails and do not click on the link. For more […]
Info: Phishing mails “Edpnet: Undelivered messages received on Tuesday, August 23, 2022”
Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Edpnet: Undelivered messages received on Tuesday, August 23, 2022” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not […]
Info: Phishing mails “Vous avez des messages électroniques en attente “
Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Vous avez des messages électroniques en attente” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not click on […]
Maintenance planned on 26/07/2022 – region: Antwerp, Limburg, Flemish Brabant – impacted services: All internet services
Dear customers, We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. These works may cause a loss of connection during scheduled maintenance window. Please find all details below: Start*: 26-07-2022 03:00 End*: 26-07-2022 05:00 Duration: expected impact: loss of connection during […]
Info: Phishing mails “Security-Notification”
Dear customers, We would like to inform you about a new phishing wave that is aimed at edpnet customers. The email with the subject “Security-Notification” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not click on the link. For more information, please, […]
Maintenance planned on 19/07/2022 – region: Walloon Brabant, Hainaut, West and East Flanders – impacted services: All internet services
Dear customers, We have planned a maintenance on our core routers in order to improve the performance and the quality of our services. These works may cause a loss of connection during scheduled maintenance window. Please find all details below: Start*: 19-07-2022 03:00 End*: 19-07-2022 05:00 Duration: expected impact: loss of connection during the maintenance […]
Maintenance planned on 14, 18, 19, 20, 21 July 2022 – region: Antwerpen (city) – impacted services: All internet services
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance will take place on 14, 18, 19, 20, 21 July at night and may affect your line on one of those dates. Please find all details below: Start*: 14, 18, 19, 20, 21 July 2022 […]
Maintenance planned on 11/07/2022 – region: Uccle – impacted services: All internet services
Dear customers, SIBELGA has planned a power intervention on the street which may affect your services. Please find all details below: Start*: 11-07-2022 08:00 End*: 11-07-2022 14:00 Duration: 6 hours Impacted services: all internet services Affected Areas**: Uccle We apologize for the inconveniences. Best regards The edpnet team * All times are listed in […]
Maintenance planned on 06/07/2022 – region: Antwerp, Limburg, Flemish Brabant – impacted services: All internet services
Dear customers, We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. These works may cause a loss of connection during scheduled maintenance window. Please find all details below: Start*: 06-07-2022 04:00 End*: 06-07-2022 06:00 Duration: expected impact: loss of connection during […]