Belgium / Closed / Info / Maintenance /
Dear customers,
SIBELGA has planned a power intervention on street which may affect your services.
This maintenance may affect your services.
Please find all details below:
| Start*: |
14-04-2021 08:00 |
| End*: |
14-04-2021 14:00 |
| Duration: |
6 hours |
| Impacted services: |
All internet services |
| Affected Areas**: |
Molenbeek-Saint-Jean |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / outage /
Dear customers,
We have experienced an outage with internet and fixed voice in area A3, about half of all regions in this area were impacted. The outage was due to a maintenance on the main path and our backup setup didn’t take over. Our Network operations team has already found the source of the problem and will plan a new maintenance soon to prevent this from happening again.
Please find all details below:
| Start*: |
12-04-2021 22:26 |
| End*: |
12-04-2021 23:01 |
| Duration: |
35 minutes |
| Impacted services: |
internet & voice |
| Affected Areas**: |
Antwerp, Limburg, Flemish Brabant: 03, 011, 012, 013, 014, 015, 016, 089 |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
21-04-2021 01:00 |
| End*: |
21-04-2021 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas**: |
Oudsbergen, Peer;
Poperinge;
Frasnes-lez-Anvaing, Celles;
Durbuy, Hamoir |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
14-04-2021 01:00 |
| End*: |
14-04-2021 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas**: |
Geel & Kasterlee,
Galmaarden & Bever,
Durbuy & Ferrières,
Cerfontaine,
Hastière & Onhaye. |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
12-04-2021 01:00 |
| End*: |
12-04-2021 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas**: |
Lille,
Poperinge,
Beloeil,
Waimes |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
07-04-2021 01:00 |
| End*: |
07-04-2021 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas**: |
Temse & Waasmunster;
Quévy;
Gouvy;
Momignies |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
31-03-2021 01:00 |
| End*: |
31-03-2021 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas**: |
Voeren |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to perform a software update on its equipment.
This maintenance may affect your services.
Please find all details below:
| Start*: |
26-03-2021 01:00 |
| End*: |
26-03-2021 06:00 |
| Duration: |
potential impact: 20 minutes |
| Impacted services: |
all internet services |
| Affected Areas**: |
Antwerp region & Sint-Niklaas;
Assenede & Sint-Laureins;
Aalst, Denderleeuw, Liedekerke, Ternat, Affligem & Roosdaal;
Roeselare, Staden & Hooglede;
Brussels region;
Geraardsbergen, Brakel & Lierde;
Walloon Brabant;
Liège, Ans, Waremme & Berloz;
Mons region;
Marche-en-Famenne, Rochefort & Nassogne |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Info / Maintenance / Planned /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start*: |
29-03-2021 01:00 |
| End*: |
29-03-2021 06:00 |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas**: |
Geel, Westerlo, Laakdal, Herselt;
Zwevegem;
Stavelot, Trois-Ponts;
Beaumont, Sivry-Rance |
We apologize for the inconveniences.
Best regards
The edpnet team
* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
Belgium / Closed / Info / Netherlands / Solved /
Dear customers,
We have experienced an outage with our reachability by phone. We were unable to receive or make any calls with our office numbers. Our Network Operations team has investigated and resolved the outage.
Please find all details below:
| Start*: |
22-03-2021 08:08 |
| End*: |
22-03-2021 09:40 |
| Duration: |
1 hour 32 minutes |
| Impacted services: |
edpnet support reachability |
| Affected Areas**: |
edpnet office |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site