Maintenance planned on 02/03/2022 – impacted services: All internet services – region: Gavere : CLOSED
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance may affect your services. Please find all details below: Start*: 02-03-2022 00:15 End*: 02-03-2022 06:00 Duration: 5 hours 45 minutes Impacted services: all internet services Affected Areas**: Gavere We apologize for the inconveniences. Best […]
Maintenance planned on 16/02/2022 – impacted services: All internet services – region: Koksijde : Closed
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 16-02-2022 01:00 End*: 16-02-2022 06:00 Duration: 5 hours Impacted services: all internet services Affected Areas**: Koksijde We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, Central European Time […]
Outage: Network hardware failure: Solved
Dear customers, We are currently experiencing an outage with our network backbone. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Edit 18:50*: Broken card replaced, all services restored. Please find all details below: Start*: 09-02-2022 13:49* End*: 09-02-2022 18:31* Duration: 5:18 Impacted services: All internet services […]
Maintenance planned on 04/02/2022 – impacted services: All internet services – region: Schaerbeek, Evere, Bruxelles : CLOSED
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 04-02-2022 01:00 End*: 04-02-2022 06:00 Duration: potential impact: up to 2h30min Impacted services: all internet services Affected Areas**: Schaerbeek, Evere, Bruxelles (1000) We apologize for the inconveniences. Best regards The edpnet team * All times are […]
Maintenance planned on 25/01/2022 – impacted services: All internet services – region: Brussels : CLOSED
Dear customers, We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. These works may cause a short interruption of your connection during scheduled maintenance window. Please find all details below: Start*: 25-01-2022 05:00 End*: 25-01-2022 06:00 Duration: single disconnection for up […]
Info: Phishing mails “espace client”
Dear customers, We would like to inform you about a new phishing wave that is aimed at both customers and non-customers. The email with the subject “espace client” pretends to come from edpnet service desk and contains a phishing link. Please do not reply to those emails and do not click on the link. For more information, […]
Maintenance planned on 21/12/2021 – impacted services: All internet services – region: West and East Flanders : CLOSED
Dear customers, We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. The changes will cause a disconnect for affected sessions. Please find all details below: Start*: 21-12-2021 05:00 End*: 21-12-2021 06:00 Duration: 1 hour Impacted services: all internet services Affected Areas**: […]
Maintenance planned on 10/12/2021 – impacted services: All internet services – region: Schaerbeek
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 10-12-2021 01:00 End*: 10-12-2021 06:00 Duration: 5 hours Impacted services: all internet services Affected Areas**: Schaerbeek We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, Central European Time […]
Maintenance planned on 08/12/2021 – impacted services: All internet services – region: Blankenberge
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance may affect your services. Please find all details below: Start*: 08-12-2021 01:00 End*: 08-12-2021 06:00 Duration: 5 hours Impacted services: all internet services Affected Areas**: Blankenberge We apologize for the inconveniences. Best regards The […]
Maintenance planned on 14/12/2021 – impacted services: All internet services – region: Brussels
Dear customers, We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services. The hardware upgrade will require several reboots, so we expect multiple service disruptions. Please find all details below: Start*: 14-12-2021 02:00 End*: 14-12-2021 05:00 Duration: multiple disconnections during the maintenance […]