Maintenance planned on 23/09/2019 – impacted services: all internet services – region: Bruxelles & Uccle : CLOSED

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-09-23 01:00 End*: 2019-09-23 06:00 Duration: potential impact: up to 2h30min Impacted services: All internet services Affected Areas**: Brussels regions: Bruxelles (1000) and Uccle (1180)   We apologize for the […]

Maintenance planned on 02/09/2019 – impacted services: all internet services – region: Virton, Rouvroy, Meix-devant-Virton : CLOSED

Dear customers, Proximus has planned a maintenance in order to replace network hardware. This maintenance may affect your services. Please find all details below: Start*: 2019-09-02 01:00 End*: 2019-09-02 06:00 Duration: 2h30min Impacted services: All internet services Affected Areas**: Virton, Rouvroy, Meix-devant-Virton   We apologize for the inconveniences. Best regards The edpnet team * All […]

Maintenance planned on 05/08/2019 – impacted services: all internet services : CLOSED

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start: 2019-08-05 01:00* End: 2019-08-05 06:00* Duration: potential impact: 10 minutes Impacted services: all internet services Affected Areas: Brugge Kelmis/La Calamine, Raeren & Lontzen Genk Leuven and […]

Maintenance planned on 29/07/2019 – impacted services: all internet services : CLOSED

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start: 2019-07-29 01:00* End: 2019-07-29 06:00* Duration: potential impact: 10 minutes Impacted services: all internet services Affected Areas: Brussels regions: Molenbeek-Saint-Jean, Anderlecht, Koekelberg, Auderghem, Bruxelles Wavre & […]

Maintenance planned on 23/07/2019 – impacted services: all internet services : CLOSED

Dear customers, Edpnet has planned a maintenance on our core routers in order to improve the performance and the quality of our services. This maintenance will cause a short interruption (up to 30 minutes) of your connection. If you experience a longer downtime, please reboot your modem/router. Please find all details below: Start: 2019-07-23 02:00* […]

Maintenance planned on 22/07/2019 – impacted services: all internet services – region: Brussels, Antwerp, Hasselt : CLOSED

Dear customers, Proximus has planned a maintenance in order to perform a software update on its equipment. This maintenance may affect your services. Please find all details below: Start: 2019-07-22 01:00* End: 2019-07-22 06:00* Duration: potential impact: 10 minutes Impacted services: all internet services Affected Areas: Brussels regions: Anderlecht, Molenbeek-Saint-Jean, Saint-Gilles, Etterbeek, Auderghem, Ixelles, Uccle, […]

Outage: Telephony (closed)

Dear customers, Early this morning we experienced a general outage with telephony due to our maintenance.  Our Network Operations team has investigated and resolved this outage. Please find all details below: Start: 2019-07-11 06:00* End: 2019-07-11 07:42* Duration: 1h42m Impacted services: All telephony Affected Areas: All areas   We apologize for the inconveniences. Best regards […]

Maintenance planned on 11/07/2019 – impacted services: all internet services : Closed

Dear customers, Edpnet has planned a maintenance in order to implement a new networking hardware, which is aimed to improve the quality of our internet services. This maintenance may cause a short interruption (5-10 minutes) of your connection. Please find all details below: Start: 2019-07-11 05:00* End: 2019-07-11 06:00* Duration: potential impact: 5-10 minutes Impacted […]