16 March 2014 – Planned Maintenance

Maintenance has been concluded. All systems back online. In order to execute the final step in improving our mail servers, we have planned a scheduled maintenance on the 16th of March, at 01:00 CET. Affected services: E-MailMaintenance window: 01:00 – 02:00 CETDowntime: 1 hour During the maintenance our mail servers will not be reachable. Your […]

13 March 2014 – fiber cut london and rotterdam

A fiber cut in London and a planned maintenace in Rotterdam cause internet connectivity issues. We try to resolve these as soon as possible. Sorry for the inconvenience.  Update 0:45 The maintenance could take up to 6 hours, and is not under control of edpnet. Update 1:07 London doesn’t seem to be a fiber cut […]

19 February 2014 – Telephony issue

Update 15:25We have restarted our systems, everything is back up and running. We are looking into the cause with our supplier. Dear customers, Since 2:30 we are having a problem with Voip and SIP trunks, including our own telephone systems. We are currently not or difficult to reach via telephone. Our network team is currently […]

17 February 2014

Update 18/02/2014 – 13h45While not responding to tickets or mails from our NOC team, Spamhaus did respond on one of our Tweets. We didn’t get an official confirmation via email from Spamhaus, but it seems that our range isn’t listed anymore. We can see that we had green light on http://www.spamhaus.org/sbl/latest/ We will do some […]

14 February 2014 – Planned Maintenance

We have planned a scheduled maintenance on our mail servers tonight at 00:00 CET. The maintenance will last 30 minutes. Our network engineers will replace the battery backup units on our data storage servers. During the maintenance our mail servers will not be reachable. No email will be lost. We apologize for any inconvenience Update […]

11 February 2014 – Issue with DNS server

We are currently experiencing issues on one of our DNS servers, namely 212.71.8.10. The server with IP address 212.71.0.33 is still working normally. Our network team has temporarily replaced the problematic server, but issues may still arise. If this is the case, we can advise you to use a different DNS server, for example Google’s […]

23 January – Interruption in Antwerp

We had an outage this morning between 02:05AM and 03:45AM in the Antwerp Area. As a consequence all Internet users in the Region Antwerp and Limburg were temporary disconnected. The cause of the failure is under investigation in dialogue with our supplier. All services were restored automatically. If you have no Internet after the outage […]

8 January 2014 – Mail Exchange Issue

Maintenance to improve stability. Update 13 – 21/01 17:03We schedule a maintenance, tomorrow morning at 05:00, to improve the performance and stability of our mail servers. During the maintenance all mail service will be temporary unavailable. No mail will be lost. Maintenance will start on 22/01 around 05:00 and will take about 30 minutes. Update […]

20 January 2014

There is an outage on our network for the region of Antwerp & Limburg. All services of edpnet are down. We are currently investigating the origin of the problem. We will give you more feedback soon. Update 12:25Due to a power outage in our co-location for region of Antwerp, connections for Antwerp, Limburg and parts […]

10 January 2014

We had an outage this morning between 2AM and 3AM in the Antwerp Area.As a consequence all user in this region were temporary disconnected. The cause of this issue was a power failure at the remote co-location of Belgacom. Both of our redundant feeds were impacted.The cause of the failure is under investigation in dialogue […]