Outage: Edpnet numbers are unreachable from outside networks (solved)
Dear customers, We are currently experiencing an outage with our voice services. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Updates: The problem is solved by resetting all incoming voice channels in cooperation with proximus. Start: 2015-11-13 19:40* End: […]
Maintenance planned on 16/11 for Charleroi region
Dear customers, Edpnet has planned a maintenance in order to perform a software upgrade on the equipment. This maintenance may affect your services. Please find all details below: Start: 2015-11-16 00:00 AM* End: 2015-11-16 06:00 AM* Duration: Approx. 10 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Charleroi region: 071 We […]
Maintenance planned on 03/11 for Flemish region
Update 03/11 – The maintenance has been successfully completed Dear customers, To ensure that your data solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This work may have an impact on your data communications. This maintenance may affect your services. Please find all details below: Start: 2015-11-03 05:50 […]
Maintenance planned on 04/11 for Flemish region
Update 04/11 – The maintenance has been successfully completed Dear customers, Edpnet has planned a maintenance in order to perform a software upgrade on the equipment. This maintenance may affect your services. Please find all details below: Start: 2015-11-04 05:50 AM* End: 2015-11-04 06:10 AM* Duration: 5 minutes Impacted services: All data services (internet, telephony, …) […]
Maintenance planned on 2/11 for Flemish and Brussels regions – impacted services: All edpnet services
Update 02/11 – The maintenance has been successfully completed. You can find additional information about upcoming maintenance in West and East Flanders in our issue blog. Dear customers, Edpnet has planned a maintenance in order to perform a software upgrade on the equipment. This maintenance may affect your services. Please find all details below: Start: […]
Outage: VoIP telephony / SIP trunking
Dear customers, We’ve experienced an outage with VoIP/SIP services due to a fault of one of our telephony switches. For this moment the outage is solved. All services are up and running. Please find all details below: Start: 2015-10-25 23:45 End: 2015-10-26 10:30 Duration: 11 hours Impacted services: VoIP telephony / SIP trunking Affected Areas: All […]
Unreachable websites due to routing problem
Dear customers, Due to a routing problem with one of our peering partners past night, you could have noticed problems when trying to reach some websites. Traffic has been rerouted this morning and the problem should be solved. We apologize for the inconveniences. Best regards The edpnet team
Maintenance planned on 22/10 for area Ghent – impacted services: All DSL Services
Update 22/10 – The maintenance has been successfully completed. There was a small service interruption between 3:00 and 3:05 AM, everything is running stable since then. Dear customers, Edpnet has planned a maintenance in order to perform an upgrade on our equipment. This maintenance may affect your services. Please find all details below: Start: 2015-10-22 […]
Maintenance planned on 28/09 for area Brussels – impacted services: All DSL services
Update 25/09 – The maintenance has been cancelled. Dear customers, Proximus has planned a maintenance in order to perform a software update. This maintenance may affect your services. Please find the details below: Start: 2015-28-09 00:00 AM* End: 2015-28-09 06:00 AM* Duration: 10 minutes Impacted services: All DSL services (internet, telephony, …) Affected Areas: Brussels: […]
Maintenance planned on 21/09 for area Charleroi – impacted services: All edpnet services
Dear customers, Proximus has planned a maintenance in order to perform a software update. This maintenance may affect your services. Please find the details below: Start: 2015-09-21 00:00 AM* End: 2015-09-21 06:00 AM* Duration: 10 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: Charleroi: 010, 060, 064, 065, 067, 068, 069, 071 […]