Maintenance in Bruxelles (1000) rescheduled for 07/07/2022 – impacted services: All internet services
Dear customers, please be informed that the maintenance we announced earlier for Bruxelles (postcode 1000) has been rescheduled for 07/07/2022. Please check the new maintenance window below: Start*: 07-07-2022 00:00 End*: 07-07-2022 07:15 Duration: expected impact: 15 minutes Impacted services: all internet services Affected Areas**: Bruxelles (1000) We apologize for the inconveniences. Best regards […]
Info: Phishing mails with fake delivery notice
Dear customers, We would like to inform you about a new phishing wave that is aimed at both customers and non-customers. Customers receive emails with a fake delivery notice, pretending to come from edpnet and containing a phishing link. Please do not reply to those emails and do not click on the link. For more […]
Maintenance planned on 04/07/2022 – region: Bruxelles (1000) – impacted services: All internet services
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 04-07-2022 00:00 End*: 04-07-2022 07:15 Duration: expected impact: 15 minutes Impacted services: all internet services Affected Areas**: Bruxelles (1000) We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, […]
Maintenance planned on 28/06/2022 – region: La Louvière – impacted services: All internet services
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 28-06-2022 08:00 End*: 28-06-2022 16:30 Duration: potential impact: 15 minutes Impacted services: all internet services Affected Areas**: La Louvière We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, […]
Maintenance planned on 17/06/2022 – impacted services: All internet services – region: La Louvière
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 17-06-2022 00:00 End*: 17-06-2022 06:00 Duration: 6 hours Impacted services: all internet services Affected Areas**: La Louvière We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, Central European […]
Maintenance planned on 07/06/2022 – impacted services: All internet services
Dear customers, We have planned a maintenance on our core routers in order to improve the performance and the quality of our services. These works may cause a short interruption of your connection during scheduled maintenance window. Please find all details below: Start*: 07-06-2022 03:00 End*: 07-06-2022 05:00 Duration: potential impact: possible loss of connection […]
Maintenance planned on 16/06/2022 – impacted services: All internet services – region: Herentals
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance may affect your services. Please find all details below: Start*: 16-06-2022 00:05 End*: 16-06-2022 06:00 Duration: 5 hours 55 minutes Impacted services: all internet services Affected Areas**: Herentals We apologize for the inconveniences. Best […]
Maintenance planned on 20/05/2022 – impacted services: All internet services – region: La Louvière
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 20-05-2022 00:00 End*: 20-05-2022 06:00 Duration: 6 hours Impacted services: all internet services Affected Areas**: La Louvière We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, Central European […]
Maintenance planned on 28/04/2022 – impacted services: All internet services – region: Roeselare
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance may affect your services. Please find all details below: Start*: 28-04-2022 01:00 End*: 28-04-2022 06:00 Duration: 5 hours Impacted services: all internet services Affected Areas**: Roeselare We apologize for the inconveniences. Best regards The […]
Outage: Outbound voice issues (Solved)
Dear customers, We experienced an outage with some of our outbound calls. Our Network Operations team investigated and resolved this outage. Please find all details below: Start*: 04-04-2022 14:15* End*: 04-04-2022 16:15* Duration: 2hrs Impacted services: Some outbound calls Affected Areas**: All areas We apologize for the inconveniences. Best regards The edpnet team *All times […]