Maintenance planned on 13.02.17 in Gent (CANCELLED)
Dear customers, To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services. Please find all details below: Start: 2017-02-13 00:00* End: 2017-02-13 02:00* Duration: 30 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: […]
Maintenance planned on 20/12/2016 – impacted services: 5 min loss of connectivity (closed)
Update 20/12/2016 – 06:18 Dear customers, This maintenance was successfully completed. Best regards The edpnet team Dear customers, Edpnet has planned a maintenance in order to migrate the lines to a new port. Customers will need to reconnect. If some customers are unable to connect automatically, they may need to reboot their modem. Please find all […]
Maintenance planned on 31/10/2016 – impacted services: Telephony
Dear customers, Edpnet has planned a maintenance in order to upgrade the software of our voice switches. No impact is expected, but this maintenance may affect your services. Please find all details below: Start: 2016-10-31 05:45* End: 2016-10-31 05:52* Duration: 7 minutes Impacted services: All Telephony services Affected Areas: BE We apologize for the inconveniences. Best regards […]
Maintenance planned on 07/10 – impacted services: All telephony services (closed)
Update 07/10/2016 – 02:48: Dear customers, Last night’s maintenance was successfully completed. Redundancy tests were performed by bringing down each voice switch. One switch failed during these tests and corrective measures were taken. After these measures all tests were conducted again and finished 100% successfully. Best regards The edpnet team Initial post: Dear customers, […]
Maintenance planned on 04/10/16 – impacted services: cloud telephony and colocation service
Dear customers, Edpnet has performed a maintenance last night in order to install new UPS-device in our data-center in Sint-Niklaas. This has been done to avoid power loss in the future. This maintenance is finished successfully. Please find all details below: Start: 2016-10-04 00:00 AM* End: 2016-10-04 02:00 AM* Duration: 2 hours Impacted services: Cloud telephony and […]
Maintenance planned on 25/08 – impacted services: online backup: Closed
Dear customers, The sheduled maintenance has been done. Our Acronis Cloud Backup server would be unavailable for an extended period due to maintenance. Impact: customers using backups will not be able to save / restore backups during this time. This maintenance may affect your services. Please find all details below: Start: 2016-08-25 10:00* End: 2016-08-25 16:00* Duration: […]
Maintenance planned on 24/06/2016 – impacted services: internet/telephony
Dear customers, Edpnet has planned a maintenance in order to adjust the load balancing of the vlans on the port-channel for 02STR. This maintenance may affect your services. Customers in affected vlans will experience a reconnect. Please find all details below: Start: 2016-06-24 06:00* End: 2016-06-24 06:15* Duration: 15 min Impacted services: All data services (internet, […]
Maintenance planned on 18/06/2016 – impacted services: telephony
Dear customers, Edpnet has planned a maintenance in order to improve our telephony service. No impact is expected on your services. Please find all details below: Start: 2016-06-18 12:00 AM* End: 2016-06-18 04:00 AM* Duration: Up to 4 hours Impacted services: Telephony Affected Areas: All areas We apologize for the inconveniences. Best regards The […]
Maintenance planned on 04/06/2016 – impacted services: telephony
Dear customers, Edpnet has planned a maintenance in order to improve our telephony service. This maintenance may affect your services for a few hours. Please find all details below: Start: 2016-06-04 02:00 AM* End: 2016-06-04 06:00 AM* Duration: 4 hours Impacted services: Telephony Affected Areas: all We apologize for the inconveniences. Best regards The edpnet […]
Maintenance planned on 07/06/2016 – impacted services: all DSL services in Belgium
Dear customers, Edpnet has planned a maintenance ont its remote servers. DSL customers will face few interruptions during the maintenance. Please find all details below: Start: 2016-06-07 02:00 AM* End: 2016-06-07 06:00 AM* Duration: Up to 15 minutes Impacted services: All data services (internet, telephony, …) Affected Areas: All DSL customers in Belgium. In case […]