- Belgium / outage / Solved
Dear customers,
We have experienced a flap on our uplink for the Brussels region, affecting internet and fixed voice services.
Our network engineers are currently investigating the issue to identify the root cause.
Please find all details below:
| Start*: | 14-08-2025 17:06 |
|---|---|
| End*: | 14-08-2025 17:28 |
| Duration: | 22 minutes |
| Impacted services: | All internet services |
| Affected Areas**: | 02STR: Brussels |
Update 14/08/2025 17:59: The issue has been confirmed to be caused by a power failure in our supplier’s datacenter. All customer connections have been restored and are fully operational as of 17:28
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
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