Outage: Mobile services: SOLVED

Dear customers,

We are currently experiencing an outage with our Mobile services.  Our network provider is investigating this outage.  Further updates will be released as soon as possible.

EDIT 19:06 Our provider solved the issue.

Please find all details below:

Start*: 19-11-2021 17:00
End*: 19-11-2021 19:01
Duration: 2h 01
Impacted services: Data Services, SMS, Voice Services
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 24/11/2021 – impacted services: All internet services – region: Heusden-Zolder : CLOSED

Dear customers,

Proximus has planned a maintenance in order to move some underground cables before the road works.

This maintenance may affect your services.

Please find all details below:

Start*: 24-11-2021 00:05
End*: 24-11-2021 06:00
Duration: 5 hours 55 minutes
Impacted services: all internet services
Affected Areas**: Heusden-Zolder

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 25/11/2021 – impacted services: All internet services – region: Sint-Pieters-Leeuw

Dear customers,

Proximus has planned a maintenance in order to move some underground cables before the road works.

This maintenance may affect your services.

Please find all details below:

Start*: 25-11-2021 00:15
End*: 25-11-2021 06:00
Duration: 5 hours 45 minutes
Impacted services: all internet services
Affected Areas**: Sint-Pieters-Leeuw

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 19/11/2021 – impacted services: All internet services – region: La Louvière : CLOSED

Dear customers,

Proximus has planned a maintenance which may affect your services.

Please find all details below:

Start*: 19-11-2021 00:00
End*: 19-11-2021 06:00
Duration: 2 hours downtime
Impacted services: all internet services
Affected Areas**: La Louvière

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 05/11/2021 – impacted services: All internet services – region: La Louvière : CLOSED

Dear customers,

Proximus has planned a maintenance which may affect your services.

Please find all details below:

Start*: 05-11-2021 00:00
End*: 05-11-2021 06:00
Duration: 2 hours downtime
Impacted services: all internet services
Affected Areas**: La Louvière

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 29/10/2021 – impacted services: All internet services – region: Brugge : CLOSED

Dear customers,

Proximus has planned a maintenance in order to move some underground cables before the road works.

This maintenance may affect your services.

Please find all details below:

Start*: 29-10-2021 01:00
End*: 29-10-2021 06:00
Duration: 5 hours
Impacted services: all internet services
Affected Areas**: Brugge

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 21/10/2021 – impacted services: All internet services – region: Lubbeek : CLOSED

Dear customers,

Fluvius has informed us about a planned power intervention on the street, which may affect your DSL services.

Please find all details below:

Start*: 21-10-2021 12:00
End*: 21-10-2021 16:00
Duration: 4 hours
Impacted services: all internet services
Affected Areas**: Lubbeek

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 21/10/2021 – impacted services: All internet services – region: Brugge : CLOSED

Dear customers,

Proximus has planned a maintenance in order to move some underground cables before the road works.

This maintenance may affect your services.

Please find all details below:

Start*: 21-10-2021 01:00
End*: 21-10-2021 06:00
Duration: 5 hours
Impacted services: all internet services
Affected Areas**: Brugge

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 20/10/2021 – impacted services: All internet services – region: Meise : CLOSED

Dear customers,

Proximus has planned a maintenance which may affect your services.

Please find all details below:

Start*: 20-10-2021 00:00
End*: 20-10-2021 06:00
Duration: 6 hours
Impacted services: All internet services
Affected Areas**: Meise

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 15/10/2021 – impacted services: All internet services – region: Brugge : CLOSED

Dear customers,

Proximus has planned a maintenance which may affect your services.

Please find all details below:

Start*: 15-10-2021 01:00
End*: 15-10-2021 06:00
Duration: 5 hours
Impacted services: all internet services
Affected Areas**: Brugge

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site