- Belgium / outage / Solved
Dear customers,
We have experienced two flaps on our uplink for the provinces of Liège, Namur, and Luxembourg, affecting some internet and fixed voice services in this area.
Our network engineers are currently investigating the issue to identify and correct the root cause. At the moment, all affected customer connections have recovered and are now operational again as of 08:40.
We’ll provide further updates as they become available.
| Start*: | 01-08-2025 08:05 |
|---|---|
| End*: | 01-08-2025 08:40 |
| Duration: | 35 minutes |
| Impacted services: | All internet services |
| Affected Areas**: | 41GRE: Liège, Namur, province of Luxembourg |
Update 01/08/2025 12:02: We have confirmed that the issue was caused by a DDoS attack, which was successfully and promptly mitigated. We are working on implementing additional measures to prevent similar incidents in the future.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
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