Maintenance planned on 07/04/2022 – impacted services: All internet services – region: Roeselare
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance may affect your services. Please find all details below: Start*: 07-04-2022 01:00 End*: 07-04-2022 06:00 Duration: 5 hours Impacted services: all internet services Affected Areas**: Roeselare We apologize for the inconveniences. Best regards The […]
Maintenance planned on 25/03/2022 – impacted services: All internet services – region: La Louvière
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 25-03-2022 00:00 End*: 25-03-2022 06:00 Duration: potential impact: 2 hours Impacted services: all internet services Affected Areas**: La Louvière We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, […]
Maintenance planned on 23/03/2022 – impacted services: Telephony : CLOSED
Dear customers, We have planned a maintenance on our voice switches. The telephony service will keep working during the maintenance, but there could be some minor interruptions in calls. Please find all details below: Start*: 23-03-2022 06:00 End*: 23-03-2022 07:00 Duration: 1 hour Impacted services: telephony Affected Areas**: all areas We apologize for the […]
Outage: Internet and fixed telephony – Walloon Brabant, Hainaut : SOLVED
UPDATE 18/Mar/2022 8h54: there was a new disconnection on 71GIL area (Hainaut and Walloon Brabant) between 6h36 and 7h16. Now the link is back up. If you still experience any issue, please reboot your modem. UPDATE 12h39: Proximus works are ended for today and will be continued tomorrow. We keep you informed. UPDATE 10h52: lines […]
Maintenance planned on 18/03/2022 – impacted services: All internet services – region: Zottegem : CLOSED
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance may affect your services. Please find all details below: Start*: 18-03-2022 00:15 End*: 18-03-2022 06:00 Duration: 5 hours 45 minutes Impacted services: all internet services Affected Areas**: Zottegem We apologize for the inconveniences. Best […]
Maintenance planned on 18/03/2022 – impacted services: All internet services – region: La Louvière : CLOSED
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 18-03-2022 00:00 End*: 18-03-2022 06:00 Duration: potential impact: 2 hours Impacted services: all internet services Affected Areas**: La Louvière We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, […]
Maintenance planned on 11/03/2022 – impacted services: All internet services – region: La Louvière : CLOSED
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 11-03-2022 00:00 End*: 11-03-2022 06:00 Duration: potential impact: 2 hours Impacted services: all internet services Affected Areas**: La Louvière We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, […]
Maintenance planned on 02/03/2022 – impacted services: All internet services – region: Gavere : CLOSED
Dear customers, Proximus has planned a maintenance in order to move some underground cables before the road works. This maintenance may affect your services. Please find all details below: Start*: 02-03-2022 00:15 End*: 02-03-2022 06:00 Duration: 5 hours 45 minutes Impacted services: all internet services Affected Areas**: Gavere We apologize for the inconveniences. Best […]
Maintenance planned on 16/02/2022 – impacted services: All internet services – region: Koksijde : Closed
Dear customers, Proximus has planned a maintenance which may affect your services. Please find all details below: Start*: 16-02-2022 01:00 End*: 16-02-2022 06:00 Duration: 5 hours Impacted services: all internet services Affected Areas**: Koksijde We apologize for the inconveniences. Best regards The edpnet team * All times are listed in CET, Central European Time […]
Outage: Network hardware failure: Solved
Dear customers, We are currently experiencing an outage with our network backbone. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Edit 18:50*: Broken card replaced, all services restored. Please find all details below: Start*: 09-02-2022 13:49* End*: 09-02-2022 18:31* Duration: 5:18 Impacted services: All internet services […]