Maintenance planned on 23/05/2017 – impacted services: Internet, telephony

Dear customers,

Edpnet has planned works in our domain to maintain the quality of the services we provide.

This maintenance may affect your connection. You will experience a short disconnect during the given time.

Please, find all details below:

Start: 2017-05-23 02:00
End: 2017-05-23 03:00
Duration: 15 minutes
Impacted services: Internet, Telephony
Affected Areas: Brussels, Antwerp, Limburg, Flemish Brabant, West and East Flanders

02, 03, 011, 012, 013, 014, 015, 016, 089, 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 27/04 in Belgium and Netherlands – impacted services: all data services

Dear customers,

Please be informed that we’ll be planning a maintenance on our remote server on Thursday 27/04/2017.

All customer sessions will be disconnected during the maintenance.

 

Please find all details below:

Start: 2017-04-27 02:00*
End: 2017-04-27 05:00*
Duration: Up to 30 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 08/05 in West and East Flanders – impacted services: all data services

Dear customers,

To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services.

Please find all details below:

Start: 2017-05-08 00:00*
End: 2017-05-08 02:00*
Duration: Up to 30 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: West and East Flanders: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 13/04/2017 – impacted services: all DSL services

Dear customers,

Edpnet has planned a maintenance on one of our core routers.

This maintenance affects all DSL connectivity. You may notice some short interruptions in your connection during the maintenance window.

Please find all details below:

Start: 2016-04-13 03:00*
End: 2016-04-13 05:00*
Duration: Up to 5 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance in Gent rescheduled for 27/02/2017 – impacted services: all data services (internet, telephony, …)

Dear customers,

Proximus will be carrying out short works on its network.
This intervention may have an impact on your services.

Please find all details below:

Start: 2017-02-27 00:00*
End: 2017-02-27 02:00*
Duration: 30 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Gent: 091

 

We apologize for any inconvenience.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 13.02.17 in Gent (CANCELLED)

Dear customers,

To ensure that your communication solution continues to function flawlessly, Proximus will shortly be carrying out works on its network. This intervention may have an impact on your services.

Please find all details below:

Start: 2017-02-13 00:00*
End: 2017-02-13 02:00*
Duration: 30 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Gent: 091

EDIT 10/02 15:50: This intervention has been cancelled and will likely be moved to another, yet unknown date.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 31/10/2016 – impacted services: Telephony

Dear customers,

Edpnet has planned a maintenance in order to upgrade the software of our voice switches.

No impact is expected, but this maintenance may affect your services.

Please find all details below:

Start: 2016-10-31 05:45*
End: 2016-10-31 05:52*
Duration: 7 minutes
Impacted services: All Telephony services
Affected Areas: BE

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 25/08 – impacted services: online backup: Closed

Dear customers,

The sheduled maintenance has been done.

Our Acronis Cloud Backup server would be unavailable for an extended period due to maintenance.

Impact: customers using backups will not be able to save / restore backups during this time.

This maintenance may affect your services.

Please find all details below:

Start: 2016-08-25 10:00*
End: 2016-08-25 16:00*
Duration: 3-4 hours
Impacted services: Online backup
Affected Areas: Online backup

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 24/06/2016 – impacted services: internet/telephony

Dear customers,

Edpnet has planned a maintenance in order to adjust the load balancing of the vlans on the port-channel for 02STR.

This maintenance may affect your services. Customers in affected vlans will experience a reconnect.

Please find all details below:

Start: 2016-06-24 06:00*
End: 2016-06-24 06:15*
Duration: 15 min
Impacted services: All data services (internet, telephony, …) 5 minutes impact whiles sessions reconnect for affected vlans.
Affected Areas: Telephone zone 02, Brussels region

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 18/06/2016 – impacted services: telephony

Dear customers,

Edpnet has planned a maintenance in order to improve our telephony service.

No impact is expected on your services.

Please find all details below:

Start: 2016-06-18 12:00 AM*
End: 2016-06-18 04:00 AM*
Duration: Up to 4 hours
Impacted services: Telephony
Affected Areas: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time