Closed / Scheduled /
Dear customers,Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.
Description: Maintenance Liège
Start: 2014-11-10 02:00 AM*
End: 2014-11-10 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 019, 041, 061, 063, 080, 081, 082, 083, 084, 085, 086, 087.
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Closed / Scheduled /
Update: The maintenance has been completed.
Dear customers,
Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.
Description: Maintenance Brussels
Start: 2014-11-03 02:00 AM*
End: 2014-11-03 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 02
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Closed / Scheduled /
Dear customers,To further improve its network, edpnet will hold a small maintenance. We expect minor to no impact for our customers.
Description:
Start: 2014-11-14 06:00 AM CET*
End: 2014-11-14 07:15 AM CET*
Impacted services: Minor to no impact on all edpnet services expected.
We apologize for the inconvenience
The edpnet team
*All times mentioned are in CET, Central European Time
Closed / Scheduled /
Update: The maintenance has been completed.
Dear customers,
Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.
Description: Maintenance Ghent
Start: 2014-11-03 02:00 AM*
End: 2014-11-03 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 091
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Closed / Issue /
Dear customers,
Edpnet has experienced a massive DDOS attack on several parts on its network. This has caused a lot of its links to experience heavy packet-loss. Everything has been redirected to reduce further impact. All traffic has been normalized.
Description:
Start: 2014-10-22 22:40 PM
End: 2014-10-23 Between 07:00-08:00 PM (Towards Amsterdam & Russia)
End: 2014-10-23 08:20 PM (Traffic towards Brussels)
Impacted services: All traffic may have experienced packet-loss
(Dates have been corrected)
We apologize for the inconvenience
The edpnet team
Closed / Scheduled /
Update 27/10: The scheduled maintenance has been completed.
Dear customers,
Proximus has scheduled 2 maintenance works on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.
Description: Maintenance Ghent
Start: 2014-10-27 02:00 AM
End: 2014-10-27 06:00 AM
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 091
Description: Maintenance Antwerp
Start: 2014-10-27 02:00 AM
End: 2014-10-27 06:00 AM
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 03, 011, 012, 013, 014, 015, 016, 089
We apologize for the inconvenience
The edpnet team
Closed /
Dear customers,
Due to recent power issues in Belgacom locations preventive maintenance works are being held. Due to a human error this preventive maintenance caused a short interruption in the power causing a interruption in traffic in region Ghent & West-Flanders. The situation is now optimal with dual powerfeeds and new UPS equipment. We apologize for the problems caused.
Description:
Start: 2014-10-21 09:50 AM
End:2014-10-21 09:54 AM
Impacted services: All edpnet services in the mentioned regions.
We apologize for the inconvenience
The edpnet team
Closed / Issue /
Update 14:07 :
The issue has been resolved.
Dear customers,
One of our VoIP switches has failed. The backup switch has taken over. If you are using a trunk, please prioritize calls via 212.71.16.196. If you are a Cloud PBX customer, please call our helpdesk via 03 265 67 00 to do this for you.
Description: VoIP switch failure
Start: 2014-10-17 13:55 PM
End: 2014-10-17 14:07 PM
Impacted services: edpnet SIP Trunks (Please use the backup server)
We appologize for the inconvenience
The edpnet team
Closed /
Update: There was a second short outage at 20:40 until 20:50.Dear customers,
due to a power outage we lost connectivity towards our Brussels DSL network.
Description:
Start: 14/10/2014 19:25
End: 14/10/2014 19:37
Impacted services: DSL lines in Brussels region
We appologize for the inconvenience
The edpnet team
Closed / Scheduled /
Update: 2014-10-02: The migration is now complete. We had some receiving issues yesterday evening which are resolved.
Dear customers,
Edpnet will start migrating its customers’ e-mail accounts to a new and improved server farm.
The webmail on https://webmail.edpnet.net now supports SSL encryption for better security between the customer and our servers.
During this migration, customers may not get any incoming e-mail during 5-15 minutes whilst their account is being migrated. Once done, those e-mails will be delivered.
Description: Email migration
Start: 2014-09-22
End: 2014-10-01
Impacted services: Edpnet Email
We apologize for the inconvenience
The edpnet team