07 August 2014 – Telephone issues
Dear customers, We had a problem with our telephone switches this night that has caused edpnet Telephony to be unreachable for some time. This was resolved at 1:58AM last night. However a backend problem still lingered, this should be solved at around 9:30AM today. SIP Trunk and Cloud PBX users were not affected. If you […]
30 June 2014 – Outage Liege area
Dear customers, We currently have an outage in the Liege area. We are trying to resolve this issue as soon as possible. Update 11:06: Our technician has arrived onsite.Update 11:43: Power issue in the whole Belgacom colocation. Systems should be back online soon.Update 11:49: Customers are coming back online.Update 11:59: All systems are up and […]
29 April 2014 – Interruptions DSL Brussels
Dear customers, We noticed 2 interruptions for all DSL customers region Brussels. Down: Tue Apr 29 19:24:03 Up: Tue Apr 29 19:32:03 Down: Tue Apr 29 20:35:47 Up: Tue Apr 29 20:37:48 We are investigating the cause and apologize for the inconvenience.
15 April 2014 – Issue with DNS servers
We experienced issues on our DNS servers, namely 212.71.8.10 & 212.71.0.33. It was possible that you couldn’t reach some websites. We apologize for any inconvenience.
4 April 2014
Dear customers, Our DNS servers are currently being used in a DNS amplification attack. Our NOC is currently doing its best to block off as much as possible. You may have issues reaching some websites during this attack. It’s best to retry again when a lookup fails. We apologize for the inconvenience.
16 March 2014 – Planned Maintenance
Maintenance has been concluded. All systems back online. In order to execute the final step in improving our mail servers, we have planned a scheduled maintenance on the 16th of March, at 01:00 CET. Affected services: E-MailMaintenance window: 01:00 – 02:00 CETDowntime: 1 hour During the maintenance our mail servers will not be reachable. Your […]
16 Maart 2014 – Geplande onderhoudswerken
Om de laatste stap in het verbeteren van onze mailservers uit te voeren hebben we een onderhoud gepland op 16 maart, rond 01:00. Betreft: E-mails Onderhoudstijdstip: 01:00 – 02:00Duurtijd: 1 uur Gedurende dit onderhoud zullen onze mailservers niet bereikbaar zijn. Uw e-mails zullen niet verloren gaan. Wij excuseren ons voor het ongemak.
13 March 2014 – fiber cut london and rotterdam
A fiber cut in London and a planned maintenace in Rotterdam cause internet connectivity issues. We try to resolve these as soon as possible. Sorry for the inconvenience. Update 0:45 The maintenance could take up to 6 hours, and is not under control of edpnet. Update 1:07 London doesn’t seem to be a fiber cut […]
19 February 2014 – Telephony issue
Update 15:25We have restarted our systems, everything is back up and running. We are looking into the cause with our supplier. Dear customers, Since 2:30 we are having a problem with Voip and SIP trunks, including our own telephone systems. We are currently not or difficult to reach via telephone. Our network team is currently […]
17 February 2014
Update 18/02/2014 – 13h45While not responding to tickets or mails from our NOC team, Spamhaus did respond on one of our Tweets. We didn’t get an official confirmation via email from Spamhaus, but it seems that our range isn’t listed anymore. We can see that we had green light on http://www.spamhaus.org/sbl/latest/ We will do some […]