Issue: interruptions of DSL-services and IP telephony
Dear customers, We have experienced a small interruptions of DSL-services due to a fault of our autoconfiguration server. Some Fritz!box modems with firmware version 06.30 were impacted. Start: 2016-04-12 23:50 PM* End: 2016-04-13 09:45 AM* Duration: approx. 9 hours Impacted services: DSL services and IP telephony Affected Areas: all areas We apologize for the inconveniences. Best regards […]
Outage: DSL Services down Region Brussels
Dear customers, We are currently experiencing an outage with all DSL traffic in area Brussels. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-10 20:00* End: 2016-04-10 21:50* Duration: 1h 50 Impacted services: DSL and Voice Affected Areas: […]
Outage: BNIX partial outage
Dear customers, We are currently experiencing an outage with BNIX. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-04-04 16:30 PM* End: 2016-04-04 19:45 PM* Duration: 3 hours approx. Impacted services: Partial outage, under investigation Affected Areas: Entire […]
Maintenance planned on 23/02/2016 – impacted services: no impact expected
Dear customers, Edpnet has planned a maintenance in order to resolve current issues with optical network. Normally there will not be any impact on customer’s circuits, but in case you notice some disconnections or packet loss, it may be related to that maintenance. Please find all details below: Start: 2016-02-23 04:00 AM* End: 2016-02-23 06:00 […]
Outage: SIP trunking
Dear customers, We have experienced a short outage with SIP trunking services. The issue has been solved. Please find all details below: Start: 2016-02-16 09:40 AM* End: 2016-02-16 09:55 AM* Duration: 15 minutes Impacted services: Telephony We apologize for the inconveniences. Best regards The edpnet team *All times are listed in CET, Central European Time
Outage: Mail service down
Dear customers, We are currently experiencing an outage with mail service. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2016-02-16 09:20 AM* End: 2016-02-16 10:00 AM* Duration: 2016-02-16 10:00 AM Impacted services: Mail Affected Areas: We apologize for […]
Maintenance in Roeselare planned for 22-02-2016
Dear customers, Edpnet has planned a maintenance in order to renew critical infrastructure. This maintenance may affect your services. Please find all details below: Start: 2016-02-22 00:00 AM* End: 2016-02-22 06:00 AM* Expected downtime: 15 minutes Impacted services: All data services on ADSL (internet, telephony, …) Affected Areas: Roeselare: 051 We apologize for the inconveniences. […]
Outage of DSL services in the Walloon area
Dear customers, We are currently experiencing an outage with DSL services in the Walloon area. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Start: 2015-01-28 11:40 AM* End: 2015-01-28 12:05 AM* Duration: 25 minutes Impacted services: All DSL services […]
Maintenance in Roeselare planned on February 1st
Dear customers, Edpnet has planned a maintenance in order to renew critical infrastructure. This maintenance may affect your services. Please find all details below: Start: 2015-02-01 00:00 AM* End: 2015-02-01 06:00 AM* Expected downtime: 15 minutes Impacted services: All data services on ADSL (internet, telephony, …) Affected Areas: Roeselare: 051 We apologize for the […]
Issue: Delay on mailsystems
Dear customers, Due to a sudden and continuous influx of spam mails, our relays have been overloaded. Mail delivery is currently delayed. We are working on resolving the issue. More information later. Description: Delay on mailsystems Start: 2016-01-18 09:00 AM End: 2016 -01-18 09:45 AM Duration: 45 Minutes Impacted services: All mail services. UPDATE 09:45 […]