Outage: No inbound calls possible for SIP trunks

Dear customers,

We are currently experiencing an outage with inbound SIP Trunk calls. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible.

Please find all details below:

16:57 – The issue has been found. Our NOC team is resolving it.
16:59 – ETR is 20 minutes.
17:23 – Most customers are reachable again, the problem should be fully solved at 17:45

Start: 2015-09-08 16:37:00*
End: 2015-09-08 17:45:00*
Duration: 1h 8m
Impacted services: Inbound calls for all SIP Trunk customers
Affected Areas: N/A


We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time