Maintenance planned on 27-02-2024 – region: Brussels, Antwerp, Limburg, Flemish Brabant – impacted services: All internet services

Dear customers,

Edpnet has planned a maintenance in order to upgrade hardware and one of interconnectivity links with our supplier.

This maintenance will require a complete reconnect of all active internet connections in the area of Brussels as well as in Antwerp, Limburg and Flemish Brabant.

Please find all details below:

Start*: 27-02-2024 04:00
End*: 27-02-2024 06:00
Duration: Up to 30 minutes
Impacted services: All internet services
Affected Areas**: 02STR: Brussels
03BKC: Antwerp, Limburg, Flemish Brabant

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 16-01-2024 – region: West and East Flanders – impacted services: All internet services

Dear customers,

Edpnet has planned a maintenance in order to upgrade hardware and one of our interconnectivity links with Proximus in West and East Flanders. This action will require a complete reconnect of all active internet connections in this area.

This maintenance may affect your services.

Please find all details below:

Start*: 16-01-2024 04:00*
End*: 16-01-2024 06:00*
Duration: Up to 30 minutes
Impacted services: All internet services
Affected Areas**: 91GEN: West and East Flanders

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 31/01 – impacted services: Internet services (Brussels, Liège, Namur, province of Luxembourg)

Dear customers,

Please be informed we’ve planned a maintenance on our core infrastructure. We will be performing an upgrade of several line cards to allow for higher bandwidths.

This maintenance may affect your services.

Please find all details below:

Start*: 31-01-2023 02:00*
End*: 31-01-2023 06:00*
Duration: Up to 4 hours
Impacted services: All internet services
Affected Areas**: A2: Brussels, 41GRE: Liège, Namur, province of Luxembourg

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 19/10/2022 – impacted services: Telephony

Dear customers,

We have planned a maintenance (software update) on our voice switches.

We will try to minimize the impact as much as possible, but customers may notice issues with their telephony (calls cut off, numbers unreachable) during the whole maintenance window.

Please find all details below:

Start*: 19-10-2022 23:00
End*: 20-10-2022 01:30
Duration: 2 hours 30 minutes
Impacted services: telephony
Affected Areas**: all areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 06/09/2022 – region: Antwerp, Limburg, Flemish Brabant – impacted services: All internet services

Dear customers,

We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.

These works may cause several disconnections during scheduled maintenance window.

Please find all details below:

Start*: 06-09-2022 02:00
End*: 06-09-2022 05:00
Duration: expected impact: several disconnections during the maintenance window
Impacted services: all internet services
Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant (telephone zones 03, 011, 012, 013, 014, 015, 016, 089)

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 26/07/2022 – region: Antwerp, Limburg, Flemish Brabant – impacted services: All internet services

Dear customers,

We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.

These works may cause a loss of connection during scheduled maintenance window.

Please find all details below:

Start*: 26-07-2022 03:00
End*: 26-07-2022 05:00
Duration: expected impact: loss of connection during the maintenance window
Impacted services: all internet services
Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 19/07/2022 – region: Walloon Brabant, Hainaut, West and East Flanders – impacted services: All internet services

Dear customers,

We have planned a maintenance on our core routers in order to improve the performance and the quality of our services.

These works may cause a loss of connection during scheduled maintenance window.

Please find all details below:

Start*: 19-07-2022 03:00
End*: 19-07-2022 05:00
Duration: expected impact: loss of connection during the maintenance window
Impacted services: all internet services
Affected Areas**: 71GIL: Walloon Brabant, Hainaut
91GEN: West and East Flanders

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 14, 18, 19, 20, 21 July 2022 – region: Antwerpen (city) – impacted services: All internet services

Dear customers,

Proximus has planned a maintenance in order to move some underground cables before the road works.

This maintenance will take place on 14, 18, 19, 20, 21 July at night and may affect your line on one of those dates.

Please find all details below:

Start*: 14, 18, 19, 20, 21 July 2022 00:00
End*: 14, 18, 19, 20, 21 July 2022 06:00
Duration: 6 hours on each scheduled date
Impacted services: all internet services
Affected Areas**: Antwerpen (city)

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 11/07/2022 – region: Uccle – impacted services: All internet services

Dear customers,

SIBELGA has planned a power intervention on the street which may affect your services.

Please find all details below:

Start*: 11-07-2022 08:00
End*: 11-07-2022 14:00
Duration: 6 hours
Impacted services: all internet services
Affected Areas**: Uccle

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 06/07/2022 – region: Antwerp, Limburg, Flemish Brabant – impacted services: All internet services

Dear customers,

We have planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.

These works may cause a loss of connection during scheduled maintenance window.

Please find all details below:

Start*: 06-07-2022 04:00
End*: 06-07-2022 06:00
Duration: expected impact: loss of connection during the maintenance window
Impacted services: all internet services
Affected Areas**: 03BKC: Antwerp, Limburg, Flemish Brabant

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site