Dear customers,
Edpnet is currently experiencing problems with a number of inbound calls. We are working on resolving the issue. We will keep you posted.
UPDATE: The issues are now fixed.
We apologize for the inconvenience
The edpnet team
Dear customers,
We have received several mentions of mails that are not being sent by our mail relays. Our NOC team is currently investigating the issue. Mails are not lost and will be sent when the issue has been resolved.
Update: The issue seems to be impacting incoming mails as well.
Update 10:15: The issue has been resolved. The mails are being delivered again.
Update 14 apr: There has been a regression, our team is currently fixing the problem.
Update 16:57: All systems are stable. No more slowdowns have been detected.
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet has scheduled a maintenance on its loadbalancers. This maintenance will force a reconnection of your internet session. Please find the information below.
Description: Maintenance loadbalancer
Start: 2015-04-27 06:00 AM*
End: 2015-04-27 07:00 AM*
Duration: 00:01
Impacted services: All edpnet services in the affected area. (Internet, telephony, e-mail,…)
Afftected Area: 03
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We have planned a maintenance in 03 zone, causing a brief interruption in the traffic flow on some access lines. Please find the details below.
Description:
Start: 2015-03-26 06:00 AM*
End: 2015-03-26 07:00 AM*
Duration: 1 minute
Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below.
Affected Areas: 03
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We have planned a maintenance in 02 and 03 zone, only a brief interruption in the traffic flow should occur. Please find the details below.
Description:
Start: 2015-03-23 06:00 AM*
End: 2015-03-23 08:00 AM*
Duration: 1 minute
Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below.
Affected Areas: 02, 03
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Proximus has planned a maintenance in one of its data centers. Please find the details below.
Description:
Start: 2015-03-16 02:00 AM*
End: 2015-03-16 04:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below.
Affected Areas: 02
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Proximus has planned a maintenance in one of its data centers. Please find the details below.
Description: Maintenance data center Liege
Start: 2015-02-23 02:00 AM*
End: 2015-02-23 04:00 AM*
Duration: 00:15
Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below.
Affected Areas: 019, 041, 061, 063, 080, 081, 082, 083, 084, 085, 086, 087
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
We are currently investigating issues with our mailservers. These are estimated to be resolved in 5-10 minutes.
Update 10:40 AM: There was an issue with the connection between the storage servers and the mailservers. Everything is back in service now.
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Proximus has planned a maintenance in one of their data centers. There may be a short disconnect of 15 minutes during the below mentioned timeframe.
Description: Preventative maintenance at Proximus
Start: 2014-11-24 02:00 AM*
End: 2014-11-24 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone zones: 010, 060, 064, 065, 067, 068, 069, 071.
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
One of the access lines between the Proximus network and our network is currently down. As a result of this outage, all traffic is automatically rerouted.
Customers in the regions Antwerp, Limburg, and parts of Flemish Brabant may encounter slower internet speeds (packet loss and a higher latency) during this rerouting.
A Proximus technician will go onsite to resolve the issue.
Description:
Start: 2014-11-13 09:04 AM*
End: 2014-11-13 11:19 AM*
Impacted services: Internet services in the above mentioned regions.
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time