Dear customers,
Edpnet is currently experiencing problems with a number of inbound calls. We are working on resolving the issue. We will keep you posted.
UPDATE: The issues are now fixed.
We apologize for the inconvenience
The edpnet team
Dear customers,
We have received several mentions of mails that are not being sent by our mail relays. Our NOC team is currently investigating the issue. Mails are not lost and will be sent when the issue has been resolved.
Update: The issue seems to be impacting incoming mails as well.
Update 10:15: The issue has been resolved. The mails are being delivered again.
Update 14 apr: There has been a regression, our team is currently fixing the problem.
Update 16:57: All systems are stable. No more slowdowns have been detected.
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Edpnet has scheduled a maintenance on its loadbalancers. This maintenance will force a reconnection of your internet session. Please find the information below.
Description: Maintenance loadbalancer
Start: 2015-04-27 06:00 AM*
End: 2015-04-27 07:00 AM*
Duration: 00:01
Impacted services: All edpnet services in the affected area. (Internet, telephony, e-mail,…)
Afftected Area: 03
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We have planned a maintenance in 03 zone, causing a brief interruption in the traffic flow on some access lines. Please find the details below.
Description:
Start: 2015-03-26 06:00 AM*
End: 2015-03-26 07:00 AM*
Duration: 1 minute
Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below.
Affected Areas: 03
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We have planned a maintenance in 02 and 03 zone, only a brief interruption in the traffic flow should occur. Please find the details below.
Description:
Start: 2015-03-23 06:00 AM*
End: 2015-03-23 08:00 AM*
Duration: 1 minute
Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below.
Affected Areas: 02, 03
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Proximus has planned a maintenance in one of its data centers. Please find the details below.
Description:
Start: 2015-03-16 02:00 AM*
End: 2015-03-16 04:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below.
Affected Areas: 02
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
Proximus has planned a maintenance in one of its data centers. Please find the details below.
Description: Maintenance data center Liege
Start: 2015-02-23 02:00 AM*
End: 2015-02-23 04:00 AM*
Duration: 00:15
Impacted services: All edpnet services (Internet, telephony, e-mail…) for the areas below.
Affected Areas: 019, 041, 061, 063, 080, 081, 082, 083, 084, 085, 086, 087
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time
Dear customers,
We apologize for the inconveniences.
The edpnet team
*All times are listed in CET, Central European Time
What is Phishing? Phishing emails are fraudulent messages made to look like they were sent by reputable companies in an attempt to gather your personal and financial details.
Example:
From: INFO SERVICE TELENET [mailto:<removed>]
Sent: woensdag 3 december 2014 16:30
Subject: *Chers (es) clients (es) de EDPNET,**Chers (es) clients (es) de EDPNET,*
Le service technique chargé de la maintenance des comptes de messagerie a détecté des accès illégaux à votre messagerie à travers différentes adresses IP. Au risque que votre compte ne soit suspendu dans les prochains jours, notre service de maintenance vous demande de confirmer vos accès de connexion. Au cas où les informations ne seront pas fournies, votre accès à la messagerie serait suspendu définitivement. Pour des raisons de sécurité, veuillez fournir l’intégralité des informations demandées.
Complétez les informations suivantes pour la confirmation à votre accès
* Nom d’utilisateur:………………………………….
* Mot de passe:……………………………………….* Adresse e-mail :……………………………………* Mot de passe :………………………………………
* E-mail secondaire :…………………………………* Mot de passe :……………………………………….* Date de naissance:…………………………………* Pays ou territoire:…………………………………..
* Profession:………………………………………………
* Tel:…………………………………………………………
Dès la réception de ces informations, votre messagerie serait suivie contre les accès illégaux. Merci de votre collaboration.
Webmail EDPNET*
*Cordialement,*
*L’équipe EDPNET*
Description:
Start: 2014-10-21 09:50 AM
End:2014-10-21 09:54 AM
Impacted services: All edpnet services in the mentioned regions.
We apologize for the inconvenience
The edpnet team