Dear customers,
We are currently experiencing issues with Explore lines. The issue is currently under investigation by our NOC team. Further updates will be released as soon as possible.
Description:
Start: 11:15 AM 28/04/2015
End:
Duration:
Impacted services: All fiber lines.
Updates
14:21 – Proximus has sent an Engineer to replace a card, no further updates yet.
15:45 – A problem on one end of the fiber has been fixed, an secondary issue on the other end of the fiber has also been detected, a Proximus tech has been dispatched to locate and fix this problem. An ETR of 4 hours has been given.
16:59 – All lines have been brought back online, Proximus does not expect anymore downtime during the remainder of the repairs.
We apologize for the inconvenience
The edpnet team
*All times are listed in CET, Central European Time