28 February 2012

Currently there is a major outage due to 2 simultaneous fiber cuts.
Internet is not working properly.
Edpnet is trying to solve this as fast as possible.

Update (13:30): 1 fiber cut has been solved, the second one is still ongoing.
Update (00:00): The second fiber cut has been solved.

Edpnet apologizes for any inconveniences.


16 februari 2012

Er is een dringend onderhoud gepland op onze storage server.

E-mail- en voicemail berichten zullen tijdelijk onbeschikbaar zijn.

Tijdspanne: 02:00 – 02:15

Edpnet verontschuldigt zich voor dit ongemak.


16 February 2012

There is an urgent maintenance planned on our storage server.

E-mail- and voicemail messages will be temporarily unavailable.

Maintenance window: 02:00 – 02:15

Edpnet apologizes for any inconveniences.


11 February 2012

There is an urgent maintenance planned on 41GRE.

Customers in the zones 010, 019, 041, 061, 063, 080, 081, 082, 083, 084, 085, 086 and 087 can experience interruptions on internet connectivity.

Maintenance window: 06:00 – 08:00

Edpnet apologizes for any inconveniences.


14 February 2012

There is a maintenance planned in LCL Antwerp.

– Datacenter customers will be offline during the maintenance.

– xDSL customers in the zones 03, 011, 012, 013, 014, 015, 016 and 089 will be offline during the maintenance.

– xDSL customers in all other zones will experience a high latency on their internet connection, but will not go offline.

Maintenance window: 01:00 – 07:00

Edpnet apologizes for any inconveniences.


3 February 2012

There is currently an issue with edpnet telephony.
Customers in the zone 014 cannot receive any calls.
We are trying to resolve this issue as fast as possible.

Update: The issue has been solved.

Edpnet apologizes for any inconveniences.


23 January 2012

There is a maintenance planned on one of the core routers of edpnet.
During the maintenance all edpnet services (DSL, VoIP,…) will be impacted.

Maintenance window: 05:00 – 07:00
Downtime: 5~15 minutes

Update: The maintenance has been completed.

Edpnet apologizes for any inconveniences.


11 januari 2012

Er is een dringend netwerk onderhoud gepland voor edpnet telefonie.
Tijdens het onderhoud zullen alle oproepen even onderbroken worden.

Tijdspanne: 10:00 – 13:00
Downtime: 1~3 minuten.

Edpnet verontschuldigt zich voor dit ongemak.


11 January 2012

There is an urgent network maintenance planned for edpnet telephony.
During the maintenance calls will be interrupted shortly.

Maintenance window: 10:00 – 13:00
Interruptions: 1~3 minutes

Edpnet apologizes for any inconveniences.


10 January 2012

There is a network maintenance planned in the Gent area.
During the maintenance you can experience disconnections.

Maintenance window: 06:00 – 06:30
Downtime: 1~3 minutes

Update: Due to problems this morning, a second maintenance will take place on Thursday 12/01/2011 between 06:00 and 07:00.

Edpnet apologizes for any inconveniences.