Outage: Eurofiber leased lines – Resolved

Dear customers,

We are currently experiencing an incident affecting dedicated fiber connections via Eurofiber. Our Network Operations team is investigating this outage. We’ll provide further updates as they become available.

Please find all details below:

Update 21/01/2026 12:20: Our engineer is currently en route to the location. We’ll share the estimated repair time once we know more.

Update 21/01/2026 12:59: Our field engineer is on-site and coordinating with our supplier to resolve the issue.

Update 21/01/2026 13:46: The issue has been corrected. All affected connections are operational again as of 13:33.

There’s still an issue with the patch panel that requires correction by our supplier’s engineer. We’ll update you once the fiber connection is properly seated and the incident is fully resolved.

Update 22/01/2026 10:01: The permanent fix was implemented yesterday a 15:29. No further impact is expected.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site