Outage : Problem with internet services – SOLVED

Dear customers,

We are currently experiencing an outage with internet services (traffic drops). Our Network Operations team is investigating the outage.

Further details on the affected areas and an estimated duration will be released as soon as possible.

EDIT 19:40*: Our DNS-servers were the target of a concerted DDOS-attack for approximately one hour (18:00 – 19:00), involving large amounts of traffic and major network saturation. At this time the attack has cleared up and we are investigating further.

EDIT 30/8 20:35*: It seems like we’re being attacked again since a few minutes. Our Network Operations team is investigating. More updates will follow soon.

EDIT 20:45*: The attack was mitigated after some actions from our Network Operations team. It was smaller than last time, but still very much able to knock out our DNS-servers. We’re working to restore all services.

EDIT: 21:15*: All services are restored.

EDIT: 31/8 5h05 We experienced other waves of DDoS attacks between 30/8 22h20 and 31/08 05h05. For the moment, the attacks are fully mitigated.

We apologize for the inconveniences.

Best regards
The edpnet team

Info: Fake Non-delivery notifications
Outage : Problem with internet services – DDoS attacks on 28/08-31/08/20 : SOLVED

Comments

  1. I’m not using your DNS servers and I also had problems.

  2. We in Wemmel still experience drops and also days before.

  3. Having problems again? Not going well atm..

    • Edpnet helpdesk
      August 30, 2020 - 8:43 pm

      Hi Kris, it does seem like it has occurred again. We investigated the cause and mitigated it for now. We’re still working to solve.

  4. Is it possible that I still do not have any internet?

  5. Hi. I still do not have internet but you mention that all services have been restored.

  6. Bonsoir, nous subissons depuis ce dimanche 30/8 22 h 30 à lundi 31/8 00h30, lheure a laquelle je vous ecris, une panne générale de vos services internet! C’est très embêtant !

  7. I live at Grâce-Hollogne and i have a problem with internet connection

  8. hier op dit moment nog altijd internet problemen, regio oostende

  9. Dimitri La Penna
    August 31, 2020 - 12:57 pm

    Problems here in Péruwelz since last night… No connexion at all at the moment.

  10. Afzien problems? Don’t have internet for the moment

  11. Down again on 31/08 1pm.

  12. Assadolah sahadaat
    August 31, 2020 - 6:34 pm

    hi it’s from yesterday and today’s have problems the signal is gone and DSL cable isn’t have internet now I use my mobile data please fixed the problem

  13. Vanderlinden Thomas
    August 31, 2020 - 8:09 pm

    Using another DNS on the fritz.box helps to have a connection but my wife working on a remote desktop on vpn is always disconnected. Do you already know if it can be fixed tonight, we should plan our day for tomorrow…

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