Outage: Inbound calls for all SIP Trunk customers
Dear customers, We’ve experienced an issue with inbound SIP Trunk calls. There was an error in the closing record which has been fixed successfully. Please find all details below: Start: 2015-10-16 11:50 AM* End: 2015-10-16 12:40 AM* Duration: 50 min Impacted services: Inbound calls for all SIP Trunk customers Affected Areas: All calls to destinations starting with […]
Unreachable websites due to routing problem
Dear customers, Due to a routing problem with one of our peering partners past night, you could have noticed problems when trying to reach some websites. Traffic has been rerouted this morning and the problem should be solved. We apologize for the inconveniences. Best regards The edpnet team
Outage: No inbound calls possible for SIP trunks
Dear customers, We are currently experiencing an outage with inbound SIP Trunk calls. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find all details below: Updates: 16:57 – The issue has been found. Our NOC team is resolving it. 16:59 – ETR is […]
Info: Migration of webserver lweb05
Dear customers, We are currently in the process of migrating linux webserver lweb05 to our new webcluster to provide a better service. This also means that newer PHP versions will become available on request. Please verify your database settings so they are on ‘localhost’. Connecting to the FTP server is best done by using your […]
Outage: DNS services
Dear customers, We have experienced an outage with our DNS servers. This has been resolved. If you still have issues with reaching certain websites, please reboot your computer and modem. Please find the info below. Start: 2015-08-05 01:30 AM* End: 2015-08-05 07:15 AM* Duration: 5:45 Impacted services: DNS servers Affected Areas: … We apologize […]
Issue: Edpnet Services
Dear customers, This morning we had an outage on several of our services which have been resolved. E-mails had a delay of up to 1 hour. No data was lost. Please find the info below. Start: 2015-07-23 08:30 AM* End: 2015-07-23 10:30 AM* Duration: 2 hours Impacted services: – DNS server 212.71.0.33 – The edpnet […]
Outage: Webservers
Dear customers, We are currently experiencing an outage with our webservers. The outage is currently under investigation by our NOC team. Further updates will be released as soon as possible. Please find the info below. Start: 2015-07-22 12:30 PM* End: 2015-07-22 12:58 PM* Duration: 28 minutes Impacted services: All shared Linux webservers hosted by edpnet […]
Info: Spam from “info@edpnet.net”
Dear customers, We would like to inform you about a spamwave that identifies itself as info@edpnet.net aimed at both customers and non-customers. The source seems to be a botnet. The mail contains the subject “Uw edpnet factuur 2015xxxxxx” and an attachment. We advice our customers to verify any open invoices via my.edpnet.be. Please do not […]
Maintenance: The Netherlands
Dear customers, Edpnet has planned a maintenance in order to replace a defect networking card. This maintenance may affect your services. Please find the info below. Start: 2015-05-07 06:00 AM* End: 2015-05-07 06:30 AM* Duration: 30 minutes Impacted services: High latency on all data services (internet, telephony, …) Affected Areas: The Netherlands Updates 27/05 – […]
Issue: Delay on mailsystems
Dear customers, Due to a sudden and continuous influx of spam mails, our relays have been overloaded. Mail delivery is currently delayed. We are working on resolving the issue. More information later. Description: Start: 2015-05-20 09:00 AM End: 2015-05-20 12:00 AM Duration: 3 hours Impacted services: All mail services. UPDATE 12:05 – Mail traffic seems […]