28 July 2011

Some works will be performed during the day on the following LEX:
03KLL0, 03ZAN0, 03BRL0, 03BRD0, 03BRO0, 03JOB0, 03NYL0, 03RUP0, 03ZWY0, 03SIN0, 03LIE0.
The impact will be minimal for it will be done in less than one minute.
You will not have to do any modifications but to reboot your modem.

Edpnet apologizes for any inconveniences.


25 July 2011

Time frame: 13:45 – 22:00

Belgacom is currently facing an outage on MSR41LGE1
The outage should be solved around 15:45 and impacts the following phone areas: 019 – 04 – 080 – 085 – 086 – 087.

Update (22:00): The outage was solved.

Edpnet apologizes for any possible inconveniences.


20 July 2011

Time frame: 07:00 – 08:00

A short network maintenance is scheduled in the zone 02.
Expected downtime: maximum 5 minutes.

Edpnet apologizes for any inconveniences.


5 July 2011

Our traffic meter is currently unavailable.
We are trying to resolve this issue as fast as possible.
 
Update: The traffic meter will be back available during the week of 11/7 – 15/7.

Edpnet apologizes for any inconveniences.


8 July 2011

Time frame: 11:40 – 12:00

You can have some difficulties when you try to make a connection. The verification of your user-name, when establishing a connection, can be rejected.
We are trying to resolve this issue as fast as possible.

Edpnet apologizes for any inconveniences.


Submit-spam and submit-nospam

Due to the migration to another e-mailsystem it is no longer possible to report spam to this e-mail address. submit-nospam@edpnet.net Due to the migration to another e-mailsystem it is no longer possible to report e-mails to this e-mail address that are considered to be spam.

15 juni 2011

Op dit moment is edpnet telefonisch niet bereikbaar omwille van een storing.

Edpnet verontschuldigt zich voor dit ongemak. 


15 June 2011

Edpnet cannot be reached by phone on the general contact number due to an outage.

Edpnet apologizes for any inconveniences.


1 juni 2011

Uitbreiding aanbod Digi TV – Update
Gisteren heeft Edpnet u bericht over de nachtelijke werken om extra kanalen te activeren.
Deze zijn sinds vandaag 01 juni gratis beschikbaar. Deze werken zijn vlot verlopen.

Om deze kanalen te kunnen bekijken moet u deze instellen op uw setop-box of televisie.
De makkelijkste manier om de nieuwe zenders te ontvangen met uw settopbox gaat als volgt :
• Reset de settopbox naar fabrieksinstellingen
• Herstart
• De settopbox zoekt nu automatisch de nieuwe zenders
Voor hulp kan u de handleiding van uw settopbox of televisie raadplegen voor meer info.
Of u kan natuurlijk contact opnemen met de Edpnet Helpdesk op het nummer 020 712 94 00.