Outage: all EFM connections are down : SOLVED

Dear customers,

We have experienced an outage with EFM connections. The cause (a broken fiber lead on the Proximus equipment) was found and fixed by Proximus and our engineers.

Start*: 27-04-2021 10:30
End*: 27-04-2021 15:55
Duration: 5 hours 25 minutes
Impacted services: all EFM lines
Affected Areas**: all areas


We apologize for the inconveniences.

Best regards
The edpnet team