Outage: Power issues affected our helpdesk : SOLVED

Dear customers,

We have experienced a power outage in our helpdesk department. Our Network Operations team has investigated this outage.  Further updates will be released as soon as possible.

Please find all details below:

Start: 2019-08-13 09:47*
End: 2019-08-13 10:41*
Duration: Less than 1 hour
Impacted services: Our helpdesk queues
Affected Areas: N/A

Check the different areas & zones on our support site

Edit 10:41*: Power was restored and helpdesk queues are reopened. Our apologies for the inconvenience.

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time

Outage: Fiber cut between Amsterdam and Rotterdam. Traffic is rerouted : SOLVED
Maintenance planned on 02/09/2019 – impacted services: all internet services – region: Virton, Rouvroy, Meix-devant-Virton : CLOSED

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