Outage: Power issues affected our helpdesk : SOLVED

Dear customers,

We have experienced a power outage in our helpdesk department. Our Network Operations team has investigated this outage. Further updates will be released as soon as possible.

Please find all details below:

Start:	2019-08-13 09:47*
End:	2019-08-13 10:41*
Duration:	Less than 1 hour
Impacted services:	Our helpdesk queues
Affected Areas:	N/A ^{Check the different areas & zones on our support site}

Edit 10:41*: Power was restored and helpdesk queues are reopened. Our apologies for the inconvenience.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time