Outage: Internet and fixed telephony – Walloon Brabant, Hainaut : SOLVED
We are currently experiencing an outage in A71 area (Walloon Brabant, Hainaut: 010, 060, 064, 065, 067, 068, 069, 071). Our Network Operations team is investigating the outage.
Please find all details below:
|End*:||14-04-2021 13:37 / 15h12|
|Duration:||1 hour 39 minutes|
|Impacted services:||all internet services|
|Affected Areas**:||A71: Walloon Brabant, Hainaut: 010, 060, 064, 065, 067, 068, 069, 071|
We apologize for the inconveniences.
The edpnet team
UPD 12h40: the problem has been located. Our engineers are working to get the link up as soon as possible.
UPD 13h13: we suspect broken card on top of the fiber cut. Our technician is on his way to replace the card. Estimated time of resolution : 15h00
UPD 13h40: the problem on the main path (fiber cut) is fixed. The links are coming up.
UPD: 15h20: The faulty card has been replaced. The problem is fully resolved.