Outage: No internet connectivity on ADSL/VDSL : Solved
Dear customers,
We have experienced an outage on ADSL and VDSL lines. Our Network Operations team has found the issue and provided the solution. There was no reconnection possible if the xDSL was disconnected during the issue. All customers who had their xDSL up should not have noticed any problems.
The CPE (modem/router) should be rebooted if the issue persists.
Please find all details below:
| Start: | 2017-07-25 22:12* |
|---|---|
| End: | 2017-07-26 11:00* |
| Duration: | 12:48 |
| Impacted services: | Internet connectivity |
| Affected Areas: | All |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time