Outage: Telephony: Solved

Dear customers,

We had experienced an outage with Telephony services. There was some delay in connecting calls, some calls failed. Our Network Operations team has solved the issue.

Please find all details below:

Start: 2018-06-04 09:00*
End: 2018-06-04 11:10*
Duration: 2h10
Impacted services: Telephony
Affected Areas: all

Update: 2018-06-04 10:25 Repair Database ongoing

Update: 2018-06-04 09:41 Core switch reboot done

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time

Maintenance planned on 07.06.2018 – impacted services: Telephony – (CANCELLED)
Maintenance planned on 09/06/2018

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