Partial outage: Connectivity issues in Antwerp, Limburg, Flemish Brabant – Resolved
Dear customers, We have experienced an incident on our uplink for the provinces of Antwerp, Limburg and Flemish Brabant, which affected some of customer connections in this area. Our network engineers have isolated the problematic links. All impacted connections are operational again as of 07:56. We are investigating to identify and correct the root cause. […]
Outage: Connectivity issues in Brussels – Resolved
Dear customers, We have experienced a flap on our uplink for the Brussels region, affecting internet and fixed voice services. Our network engineers are currently investigating the issue to identify the root cause. Please find all details below: Start*: 14-08-2025 17:06 End*: 14-08-2025 17:28 Duration: 22 minutes Impacted services: All internet services Affected Areas**: 02STR: […]
Partial outage: Connectivity issues in Liège, Namur, province of Luxembourg – Resolved
Dear customers, We have experienced two flaps on our uplink for the provinces of Liège, Namur, and Luxembourg, affecting some internet and fixed voice services in this area. Our network engineers are currently investigating the issue to identify and correct the root cause. At the moment, all affected customer connections have recovered and are now […]
Outage: connectivity issues on Explore connections – Resolved
Dear customers, We experienced a service outage affecting Explore/EFM connections. All impacted connections were successfully restored by 05:47 and have remained stable since then. We are actively investigating the root cause of this incident and will share further updates as they become available. Please find all details below: Start*: 24-07-2025 23:51 End*: 25-07-2025 05:47 Duration: […]
Issue: service quality issues in Antwerp, Limburg, Flemish Brabant, West and East Flanders – Resolved
Dear customers, We are currently experiencing a fiber cut that has caused loss of redundancy on our uplinks serving the provinces of Antwerp, Limburg, Flemish Brabant, as well as West Flanders and East Flanders. All customer connections in these areas remain operational. However, there may be congestion during peak hours leading to degraded performance. Our […]
Partial outage: Connectivity issues in Antwerp, Limburg and Flemish Brabant – Resolved
Dear customers, We are currently experiencing an incident on our uplink for the provinces of Antwerp, Limburg and Flemish Brabant, affecting some of customer connections in this area. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start*: 24-04-2025 11:58 End*: 24-04-2025 […]
Partial outage: Connectivity issues in Antwerp, Limburg and Flemish Brabant – Resolved
Dear customers, We have experienced two flaps on our uplink for the provinces of Antwerp, Limburg, and Flemish Brabant, affecting internet and fixed voice services in this area. Our network engineers are currently investigating the issue to identify and correct the root cause. At the moment, all affected customer connections have recovered and are now […]
Partial outage: connectivity issues for specific subnet – Resolved
Dear customers, We have experienced a partial outage in our network. A configuration issue caused hosts within the 213.219.128.0/18 network block to become temporarily unreachable from the public internet. This resulted in connectivity issues for customers with IP addresses assigned from this range. edpnet telephony services remained fully operational throughout this incident. The issue has […]
Outage: short service interruption in Liège, Namur, Luxembourg, Walloon Brabant and Hainaut – Solved
Dear customers, Due to a suspected fiber cut, some edpnet customers in the provinces of Liège, Namur, Luxembourg, Walloon Brabant, and Hainaut may have experienced a brief interruption around 11:11. While no further impact is expected due to link redundancy, we continue to monitor the situation for any connectivity issues. We will update the post […]
Outage: Connectivity issues in Walloon Brabant and Hainaut – Solved
Dear customers, We are currently experiencing an outage affecting internet and fixed voice services in the area of Walloon Brabant and Hainaut. Based on the first details that have been provided by our supplier, the outage is caused by a fiber cut. Further updates will be released as soon as possible. Please find all details […]