Dear customers,
This morning, some customers in the Brussels-Capital Region experienced a brief service interruption on their xDSL/GPON connections.
This was caused by an internal infrastructure change that was expected to have no customer impact. The service was restored at 7:34, and all affected customer connections recovered by 7:50.
We’re reviewing why this change behaved differently than expected, and we apologize for the inconvenience.
Please find all details below:
| Start*: | 17-06-2026 07:28 |
|---|---|
| End*: | 17-06-2026 07:34 |
| Duration: | 6 minutes |
| Impacted services: | xDSL/GPON connections |
| Affected Areas**: | 02STR: Brussels |
We apologize for the inconveniences.
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site