Dear customers,
We are currently experiencing an incident affecting calls and data for our mobile customers while roaming.
Our voice engineers are investigating to identify and resolve the root cause. We’ll provide updates as they become available.
Please find all details below:
| Start*: | 24-06-2026 15:42 |
|---|---|
| End*: | 24-06-2026 17:12 |
| Duration: | 1 hour 30 minutes |
| Impacted services: | Mobile: calls & data abroad |
| Affected Areas**: | Roaming |
Update 24/06/2026 17:26: The incident has been resolved at 17:12. Some customers abroad may only have 3G available after this incident. If you experience this, please toggle airplane mode off and back on to force the device back to full service.
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site
We apologize for the inconveniences.