Outage: Eurofiber leased lines – Resolved
Dear customers, We are currently experiencing an incident affecting dedicated fiber connections via Eurofiber. Our Network Operations team is investigating this outage. We’ll provide further updates as they become available. Please find all details below: Start*: 21-01-2026 10:08 End*: 21-01-2026 13:33 Duration: 3 hours 25 minutes Impacted services: Eurofiber dedicated fiber Affected Areas**: All areas […]
Outage: Connectivity issues on leased lines in the Netherlands – Resolved
Dear customers, We are currently experiencing an incident affecting some of leased lines in the Netherlands. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. Please find all details below: Start*: 08-12-2025 11:34 End*: 08-12-2025 13:00 Duration: 1 hour 26 minutes Impacted services: Leased lines Affected Areas**: […]
Issue: edpnet support unreachable by email – Resolved
Dear customers, Our commercial, finance and helpdesk teams are currently unreachable by email. Emails sent to our addresses and replies to ticket@edpnet.com may be bounced back or not delivered at all. We’re working to resolve this as quickly as possible. All customer mailboxes remain fully operational. Our support teams are reachable by phone at 03 […]
Outage: Connectivity issues in Brussels – Resolved
Dear customers, We have experienced a brief outage on our uplink for the Brussels region, affecting internet and fixed voice services in this area. All affected customer connections have recovered and are fully operational again as of 09:24. Our network engineers are currently investigating to identify the root cause. Please find all details below: Start […]
Outage: Connectivity issues in Liège, Namur, province of Luxembourg – Resolved
Dear customers, We experienced an outage impacting customers in the provinces of Liège, Namur, and Luxembourg. All affected connections have recovered and are operational again as of 04:08. The incident was caused by power issues at our supplier. Please find all details below: Start*: 09-10-2025 00:38 End*: 09-10-2025 04:08 Duration: 3 hours 30 minutes Impacted […]
Outage: Connectivity issues in Liège, Namur, province of Luxembourg – Resolved
Dear customers, We experienced an outage impacting customers in the provinces of Liège, Namur, and Luxembourg. All affected connections have recovered and are operational again as of 05:25. The incident was caused by power issues at our supplier. Please find all details below: Start*: 25-09-2025 05:05 End*: 25-09-2025 05:25 Duration: 20 minutes Impacted services: All […]
Outage: Connectivity issues in Walloon Brabant and Hainaut – Resolved
Dear customers, We are currently experiencing an outage on our uplink for the provinces of Walloon Brabant and Hainaut. Our network engineers are working on restoring the service as soon as possible. We will provide further updates as they become available. Please find all details below: Start*: 18-09-2025 14:28 End*: 18-09-2025 15:20 Duration: 52 minutes […]
Partial outage: connectivity issues in Liège, Namur, province of Luxembourg – Resolved
Dear customers, We have experienced a flap on our uplink for the provinces of Liège, Namur and Luxembourg, which affected some of customer connections in this area. The issue was caused by a DDoS attack that was successfully mitigated but caused a brief overload that brought the link down. All impacted connections have recovered and […]
Partial outage: Connectivity issues in Antwerp, Limburg, Flemish Brabant – Resolved
Dear customers, We have experienced an incident on our uplink for the provinces of Antwerp, Limburg and Flemish Brabant, which affected some of customer connections in this area. Our network engineers have isolated the problematic links. All impacted connections are operational again as of 07:56. We are investigating to identify and correct the root cause. […]
Outage: Connectivity issues in Brussels – Resolved
Dear customers, We have experienced a flap on our uplink for the Brussels region, affecting internet and fixed voice services. Our network engineers are currently investigating the issue to identify the root cause. Please find all details below: Start*: 14-08-2025 17:06 End*: 14-08-2025 17:28 Duration: 22 minutes Impacted services: All internet services Affected Areas**: 02STR: […]