Dear customers,
We are currently experiencing an incident affecting mobile date while roaming.
Our voice engineers are investigating to identify and resolve the root cause. We’ll provide updates as they become available.
Please find all details below:
| Start*: | 24-07-2026 10:10 |
|---|---|
| End*: | 24-07-2026 12:15 |
| Duration: | 2 hours 5 minutes |
| Impacted services: | Mobile: data abroad |
| Affected Areas**: | Roaming |
Update 24/07/2026 12:19: Success rates have been recovering since 12:15. We will update you as soon as the issue has been fully resolved for all affected customers.
Update 24/07/2026 12:50: The issue has been resolved. We’re following up with our roaming supplier to determine the root cause.
We apologize for the inconveniences.
*All times are listed in CET, Central European Time