Dear customers,
We experienced an outage impacting customers in the provinces of Liège, Namur, and Luxembourg.
All affected connections have recovered and are operational again as of 01:30. The incident was caused by a hardware issue.
Our Network Operations team has replaced the faulty line card and will monitor the situation further.
Please find all details below:
| Start*: | 29-06-2026 01:01 |
|---|---|
| End*: | 29-06-2026 01:30 |
| Duration: | Up to 30 minutes |
| Impacted services: | All internet services |
| Affected Areas**: | 41GRE: Liège, Namur, province of Luxembourg |
We apologize for the inconveniences.
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site