Dear customers,
We are currently experiencing an incident that may be impacting calls and mobile data. Our voice engineers are investigating the root cause and working towards a resolution.
We’ll provide updates as they become available.
Please find all details below:
| Start*: | 13-07-2026 10:20 |
|---|---|
| End*: | 13-07-2026 12:41 |
| Duration: | 2 hours 21 minutes |
| Impacted services: | Mobile |
| Affected Areas**: | All areas |
Update 13/07/2026 11:55: Success rates have been recovering steadily since around 10:45. Our team is working to fully mitigate this issue as quickly as possible.
Update 13/07/2026 11:55: The incident has been resolved at 12:41. Calls and mobile data should be working again for all customers.
We apologize for the inconveniences.
*All times are listed in CET, Central European Time